@cathyk22@DavidRulz@Anshul_Saini I found out where the problem was coming from for me. I disabled the "Display Pilot 2" of my new monitor (BenQ PD2725U) and my selection tool works normally (even the Indesign issue you refering to @DavidRulz). I hope it will help you.
I don't have Display Pilot 2, my monitor is an Asus ProArt. You're referring to disabling the software on your computer, or is there a setting in the preferences or perhaps the monitor's on-screen display? It give me hope since you found a fix.
Would love to figure out what sort of equivalent might exist on my computer/hardware
It's a software I guess not really a driver. I can use my monitor without it but it helps to change settings. I even didn't have to restart my computer to fix the issue, I just closed the software.
I had configured this software so that it opens when my computer starts up.
and an icon was present on the finder menu bar (I don't know this menu exact name but on the right where there is the time)
This fixed it for me... which is super annoying in otherways as means I dont have access to the plethora of useful Benq Monitor tools. None the less thank you for this as the selection bug was doing my head in!
@cathyk22 Has anyone on your team resolved this issue? I am still having the issue along with coworkers. Others were able to resolve the issue by disabling Display Pilot 2, sadly it's not something any of us have, nor can I find any equivalent to it on our machines.
@Anshul_Saini has anyone looked into what could be causing this? I've updated to the latest version of MacOS Sonoma, and everything is up to date with Creative Cloud. Been dealing with this for around 2 months and it's absolutely miserable.
It doesn't happen in Safe mode. Still haven't been able to find a specific thing that is causing it though. A similar issue happens with InDesign, though not as disruptive, where the selection tool will nudge things a few pixels out of place when selecting an object.
Haven't found any issues outside of Adobe software.
My team is still struggling with this on a daily basis. We do not have Display Pilot 2. OS is Ventura, running Illustrator 28.0. Still also happens with Illustrator 27.9. Have not received any followup.
@cathyk22@ckallas22 I found what has been causing this problem on my computer for all these months. It's an issue with software called Proofpoint. If you have a folder in /Library called PEA, that's likely your issue too. I just now found this discussed in another discussion here describing the same issue.
@DavidRulz I also have Proofpoint running on my system! Working with my IT department to see if we can get a workaround. Thanks for your help. I'll let you know if it works for us. Have a fabulous day 🙂
If you have admin privileges, I was able to simply rename the PEA folder and the issue was resolved within seconds. No need to even restart Illustrator. In my case, the folder reappears every day or so, but renaming it or moving it to another folder has worked as a short-term solution.
This has been happening to me using Illustrator 28.3 MBP M1 2021 Latest Sonoma
A lot of people have been suggesting to turn off Magnet, or use the "Ignore in Illustrator" option in the Magnet pull down. Seems like this works for many, but not me. Another sugestion was to turn off Benq's Display Pilot 2. That did the trick for me. Display Pilot 2 has a feature called "Screen Partition" or somehting like that. It is similar to what Magnet does. Even with that Partition feature off I was still having problems unitl I quit Display Pilot 2 altogether. Now I can use Magnet again, even without ignoring Illustrator, and the .ai seleciton tool does not stick anymore.
Same. I and others are seeing this behavior in Illustrator and Indesign, MacOS 12.7.4, MacBook Pro. It occurs in both 27.9 and 28.4. Very frustrating bug. Both selection and group selection tool (Illustrator) have this affliction, whereas: 1) CLICK on an object to select it 2) Let up on the mouse 3) Move your mouse Result: The object is attached to the selection tool without edges shown. Click the mouse anywhere and the selection tool lets go of the object. In short, the selection tool acts like a magnet to whatever object is initially selected. Now welcome to the world of numerous undos. Thankfully, Photoshop is behaving normally.
In addition, attempting to select several objects (Shift+Click) becomes a complete aggravation, since before you are able to select all the objects, the bug will happen. You'll have to stop, undo, and begin all over again.
If you didn't already see, there are a number of apps that seem to be the culprit. Magnet, Display Pilot 2, and security software called Proofpoint, but there could be more. I see Monika mentioned Rectangle also.
Thanks David, I appreciate your reply. I have seen and reviewed the list of possible culprits (including Magnet) and have checked my Activity Monitor, applications, and utilities, and I have none of the questionable offenders. The bug persists. With that said, I believe Adobe has the nuts and bolts to be able to provide subscribers with applications that are unaffected by such apps and utilities, like they did in pre-27.9 versions for years. The end-user shouldn’t have to become a drill-down hacker to avoid a reproduceable useability issue.
If you revert back to a version before 27.9 does it work? Mine began after IT pushed an update to Proofpoint to my computer one night. For me, reverting back to any old version had no effect.
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