Strange things are happening when working with CC libraries in Illustrator

[Peter35570088qv8j]

Has anyone experienced this before ... 

every now and then illustrator makes his library a lot smaller ...

Is there an option to keep the library open when al documents are closed ?

Thanks in advance for the feedback and with kind regards 

[Anubhav M · Accepted solution]

Hello @Peter35570088qv8j,

Would you mind trying the following steps and checking if they help:

- Close all Adobe applications.

- Rename the UXP folder to UXP.old from the following location:

(Windows) Navigate to C:\Program Files\Common Files\Adobe\UXP

(macOS) Navigate to Macintosh HD/Library/Application Support/Adobe/UXP

- Relaunch Illustrator

If the problem persists, kindly share more details, like the exact version of the OS/Illustrator and a screen recording of the problem (https://adobe.ly/4hLNj74), so we can investigate this further.

Looking forward to hearing from you.

Anubhav

[Peter35570088qv8j]

Hello Anubhav,

first of all, sorry for the delay... today no symbols or library items were loaded in the library of any adobe application, so i followed your advice and closed all adobe applications, renamed my UXP folder, restarted all adobe applications and at this moment everything is A-OK.

Symbols or library items are loading faster than before, so...

Anubhav, thank you and with kind regards,

Peter