SVG file upload to website reports "Invalid file format"!

[larswarich]

I created an SVG with AI CC 2018, but when I want to upload it to various T-Shirt printing service websites, it always states something like "invalid file format".

An vector graphic created in AI CC 2017 works just fine with these websites...

They both are displayed correctly in all programs and apps that I have which can display SVGs.

I checked the SVG version, it's both times 1.1.

In the 2nd graphic created with AI 2018 I have multiple groups but that shouldn't be the issue, should it?

Why is that and how to solve it?

[larswarich]

Maybe it's because I use drop shadows and Gaussian blurs in the SVG?

[Monika Gause · Accepted solution]

kabinx  schrieb

Maybe it's because I use drop shadows and Gaussian blurs in the SVG?

Probably.

In printing machines they can't use the SVG generated effects. For plotting you can't use them either.

So in case you want the artwork plotted, hand then a file without effects. In case this should be prnted, make a JPEG, PNG or whatever they want.

[larswarich]

I only used sharp drop shadows (no opacity below 100%, no blur).

No Gaussian Blur anywhere else too.

So how do I convert it?

[Monika Gause]

Please show your artwork. Please do also show the appearance panel with object selected, so one can see what is applied to it.

Also please tell us what exactly is going to be produced - plot? print?

Do you really need an SVG or will the service provider take any other format?