Inspiring

Question

text appearing outside of box and moving objects with it

Forum|Forum|4 months ago
September 18, 2025
35 replies
13803 views

Hello.

I've been experiencing an issue in the latest release of Adobe Illustrator (29.8.1). After creating artwork in the centre of the canvas and inlcuding text boxes I've encountered an error where the text moves outside of the box diagonally and moves the other objects with it. If I click on the text the text box is selected, but in its original position. It's only after resizing the text box that the text itself reverts back to appearing in the box. This has been an issue before, in earlier version, but this is now moving non-text objects away from their original position. I've had to correct two artworks that have had this error already. The only trigger I can think of is when the artwork is saved under a new filename after being created - for a duplicate file as an example. Please see the screenshots below for further context.

Bug

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Abhishek Rao

Community Manager

Hi @Simon5CE7, @valeriejoannette, @TheLemonadeGirl, and @Harry_Aitch,

Thanks for sharing your experiences. Could you please confirm if you are working on Windows or macOS? I tested this on Windows, but was not able to reproduce the behavior, so it would really help to see more details. If possible, could you share a short screen recording along with a sample affected file, so I can follow your workflow step by step and check this further? If your file is confidential, you can share it via DM using any public cloud service like Google Drive or Dropbox. This will help me confirm whether I’m testing the same scenario as you.

Please let me know once you've shared the details, so I can update you after checking.

Abhishek

T

TheLemonadeGirl

Participating Frequently

Hi Abhishek, am working on Mac Os Ventura 13.7.8. / Illustrator v29.8.1
Thanks for replying. This happened to me a few weeks ago with a few AI files I was working with, and I reset my preferences and thought it had gone away. But it's definitely back. After I uploaded the screenshot you saw on Satuday, I relaid out my file. Luckily I saved a PDF copy of it too when I'd finished. As when I opened the AI file back up again it did the same thing. Have attached another screenshot. Top is what the file looked like when I closed it on Saturday, Bottom is how it looked when I re-opened it on Sunday. Its a very simple 8 page layout - all on one layer, all in the same fonts.
When it does happen with complicated files though - the only thing you can do is start again which is AAGGHHH! Look forward to hearing from you, thanks, Cathy

Harry_Aitch

Participant

This issue has just happened to me. Worked on an Illustrator project yesterday with many artboards and a variety of designs (sadly I cannot share a preview for work reasons) but just opened the project today and its a mess. Objects have been moved around and I have a variety of text boxes with the text positioned outside of it.

Its as if sound one opened the project in the middle of the night and entirely ransacked the designs and layout looking for something they didn't find. I've used Illustrator for almost 30 years and have experienced a variety of bugs and issues but nothing like this where I'm having to rebuild the whole project!

Any clue to whats going on what be really appreciated.

V

valeriejoannette

Participant

Same problem here, since 3 weeks. Dont know why, but some files bug after reopening, It's scary (and take a lot of time to redoing it). The text zone stay in the artboard but all the visual split around but there still linked, so It's not possible to copy/paste in a new document, I'm using the last version of Illustrator 29.8.1. Two weeks ago I've experience the same issue, and have to redone the file, I again yesterday but with a bigger document with many artboard. Help!!

T

TheLemonadeGirl

Participating Frequently

This is happening to me too 😞 this was a finished file yesterday with 8 x AW black on white signs...

Valerie26516055wtum

Participating Frequently

Hi, I've recently had problems with graphics on an Illustrator file moving way off their artboards after closing then opening the file again. I had several artboard set up, to design a storyboard for a short video. There's nothing complex about the graphics, just shapes, text, vector format icons and simple illustrations. When I closed the file and opened it again later that day, everything had shifted down and left, way off the artboards.

I uninstalled and reinstalled Illustrator, but I'm now on a different job today and it's just happened again. Any ideas why this is happening? It's wasting so much time trying to fix it, only for it to keep happening.

Anna_Lander

Community Expert

if possible, could you please share the screenshots "before" and "after" closing the file? And what is the file format and saving settings?

Anna_Lander

Community Expert

This is the version options I get to save it. I can always try saving as something other than 2020 and see if that helps.

there might be some nuances in file settings, etc. Please, share the small file to try to see what it might be.

and please make a screen with the AI version info (Help > About Illustrator). Without this info, we can't create a bug report if it's needed.

A

Anubhav M

Community Manager

Hello @Simon5CE7,

That does seem troubling. Could you share a link to a sample file along with a screen recording of your exact workflow and the problem, so I can check this with the team?

Looking forward to hearing from you.

Anubhav

S

Simon5CE7Author

Inspiring

Hi Anubhav. Unfortunately, I can't do a screen recording of the workflow and how the problem occurs. I've tried to recreate it, but to no avail - as of yet, at least.

A

Anubhav M

Community Manager

Hi @Simon5CE7,

Thanks for confirming. If the issue reoccurs, please don’t hesitate to reach out again. It would be helpful if you could share more details - such as whether it happens with specific files or files stored in specific folders and include a short screen recording if possible. This will allow us to better reproduce the issue and escalate it to the relevant team effectively.

Thanks again,
Anubhav

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