Inspiring

Question

text appearing outside of box and moving objects with it

Forum|Forum|4 months ago
September 18, 2025
35 replies
13803 views

Hello.

I've been experiencing an issue in the latest release of Adobe Illustrator (29.8.1). After creating artwork in the centre of the canvas and inlcuding text boxes I've encountered an error where the text moves outside of the box diagonally and moves the other objects with it. If I click on the text the text box is selected, but in its original position. It's only after resizing the text box that the text itself reverts back to appearing in the box. This has been an issue before, in earlier version, but this is now moving non-text objects away from their original position. I've had to correct two artworks that have had this error already. The only trigger I can think of is when the artwork is saved under a new filename after being created - for a duplicate file as an example. Please see the screenshots below for further context.

Bug

Show previous replies

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Stephane27205528kcvd

Participant

Bonjour,

Illustrator détruit mes mises en page une fois que les fichiers sont fermés. Que dois-je faire?

Merci!

petrah36555365

Participating Frequently

Same here - and it's not only text, it's the whole layout that's getting destroyed. I save the completly perfect files and when I open them again the layout is all over the place. Tried to fix the layout, but at some point AI always crashes (Mac OS Sonoma 14.8).

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randomtask72

Participating Frequently

I have the exact same issue. Very disturbing when you open a massive Illustrator file and it doesn't look like it did when you left it. Please fix ASAP!

Abhishek Rao

Community Manager

Hi everyone,

Thank you for sharing your detailed feedback, screenshots, and files. I wanted to let you know that a bug has been logged for this issue, and the product team is actively investigating it. Your reports and examples have been really helpful in identifying the behavior.

In the meantime, you can follow this UserVoice thread for updates: Artboards & Content are displaced after saving and opening a file – Adobe Illustrator

Appreciate your patience and collaboration while the team works on resolving this.

Abhishek

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Ahsanogilvy

Participant

This issue has just happened to me. Worked on an Illustrator project yesterday with many artboards and a variety of designs, attaching screen shots, also backup illustrator files both the files become a mess. Text have been moved around and I have a variety of text boxes with the text positioned outside of it.

My two days work i've to work again? My client asking me about the work that how much I've done! I'm afraid what should I reply them.

Any idea what should i do now????

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Ahsanogilvy

Participant

Text clip in the same place but all the text move outside

Abhishek Rao

Community Manager

Hi everyone,

Thanks so much for sharing your experiences and details around this issue. I'm currently checking this behavior with the product team. To help us investigate more effectively, could you please share a sample affected file along with a screen recording showing your complete workflow, from when you create and save the file to when the issue appears after reopening?

If your files are confidential, you can send them via direct message using any public cloud service like Google Drive or Dropbox. Having these details will really help us reproduce the issue accurately and work toward a fix.

Appreciate your patience and collaboration on this.
Abhishek

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Dan239098938i2y

Participant

Thinking about this some more, and as the issue has continued to happen for me, I think it might be to do with resetting the document's 0x0y position using the document rulers. When I create multiple artboards in a document, I reset the rulers' 0x0y positions to my active artboard by double-clicking in the top left of the rulers strip around the edge of my artwork area. The reason I think this may be the triggering action is that the distance and direction of the displacement of objects varies from document to document. This checks out as I often create many copies of an artboard to experiment with layouts and variations, then delete the unused/rejected designs leaving only the artboard that's approved, wherein I reset the rulers to zero in that artboard.

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Dan239098938i2y

Participant

Just adding my voice here, It's happening to me too. Mac OS Sonoma 14.6, Adobe Illustrator 29.8.2.

All looks correct upon saving and closing. When the file is reopened all area type objects have moved. It only affects area type boxes, point type and all other objects not affected. A small adjustment to the size of the area type box causes the type to snap back into the box.

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LauriePony

Inspiring

Hello,

I have been working in Illustartor for years doing very similar projects and have never seen this happen. It has happened twice in the past week with two different projects…

- I work on a file and export the artboards to JPG or GIF

- When I open the file a couple days later everything is moved all around in random places

- I went into time machine to find the first version of the file and it is scambled like that too, even though it was fine the day before

Attached are the exported images and the state of the artboards after being scrambled.

Thanks! Laurie

Abhishek Rao

Community Manager

Hi @LauriePony,

Thanks for bringing this up. Scrambled artboards after reopening a file definitely isn't expected behavior. Could you please confirm which version of Illustrator and which operating system you're working on? It would also help to know if this happens with all files or only these specific projects. As a quick test, try saving a copy of your file under a new name and reopen it to see if the layout stays intact. Also, check if the issue persists after resetting Illustrator preferences once you've created a backup: https://adobe.ly/3VKdVfW.

Looking forward to your update.

Abhishek

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LauriePony

Inspiring

Hi Abhishek,

Thanks for your quick reply!

- I am currently using Illustrator CC 28.8.2 on an iMac running Sonoma 14.7.1, I updated the Illustrator version after this happened, so I don’t know what version was running before that update.

- No, it has only happened with 2 files so far.

- I just saved it under a different name and it still happened.

- I reset the preferences, restarted Illustrator and opened the files and they are still scrambled.

Thanks so much, Laurie

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Stephanie371414325k85

Participant

Resizing the text boxes slightly seems to be working for me. Thanks for the suggestion—it's SO much better than starting over!

I'll still be afraid to save and close .ai files until there's a real fix, though.

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valeriejoannette

Participant

I tried resizing the text boxes, but without success 😞

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Simon5CE7Author

Inspiring

I have my text boxes set to Area Type. If your text is set to Point Type then try changing it - I'm hoping that might help.

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cornel_hecht

Participant

In my Illustrator document, all the text layers (even hidden ones) are suddenly shifted. Has anyone encountered this problem before?

Many thanks, Cornel

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cornel_hecht

Participant

So, I think it's a problem with the bounding box of the text element: If I move the text back to the correct position, the coordinates are no longer correct. Can I reset the bounding box?

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Anubhav M

Community Manager

Hello @cornel_hecht,

I'm sorry to hear about your experience. Could you share a small screen recording/screenshots of the problem, and also confirm the version of the OS/Illustrator installed, so we can better assist you?

Looking forward to hearing from you.

Anubhav