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Text artifacts

Contributor ,
Jul 14, 2018 Jul 14, 2018

I created some Arial text with the text tool in Illustrator CC but it displays with some artifacts (the gray areas):

Problem.jpg

These persist even if I convert the text to outlines, and I can't find a way to select them to delete them.  It doesn't happen with other fonts (but I'd like to stick with Arial).  What might be causing this, and how can I fix/prevent it?  Thanks.  I'd attach the file, but I can't figure out how.  😞

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correct answers 1 Correct answer

Community Expert , Jul 14, 2018 Jul 14, 2018

Please try the Preview on CPU.

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Community Expert ,
Jul 14, 2018 Jul 14, 2018

Please show us the contents of the layer and also the appearance panel.

And please try if View > Preview on CPU helps

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Contributor ,
Jul 14, 2018 Jul 14, 2018

Here you go.  The top art board has the original text.  The bottom one has it converted to curves.  I've selected the upper board's text for the Appearance panel:

Problem2.jpg

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Community Expert ,
Jul 14, 2018 Jul 14, 2018

Please try the Preview on CPU.

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Contributor ,
Jul 14, 2018 Jul 14, 2018

I assume you mean Edit > Preferences > Performance > GPU Performance, which was selected:

Preview.jpg

When I deselect it, the problems disappear.  So I assume they won't reappear as long as I keep that deselected, correct?

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Community Expert ,
Jul 15, 2018 Jul 15, 2018

I am referring to View > Preview on CPU just as I have written.

When you turn it off in Preferences, you turn off GPU acceleration completely. When you select CPU-Preview in View, you just turn off the GPU rendering.

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Community Expert ,
Jul 15, 2018 Jul 15, 2018

If ti not happened with other fonts, first I can suggest you reinstall  Arial font on machine. May be it doesn't depends on GPU preview.

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Community Expert ,
Jul 15, 2018 Jul 15, 2018
LATEST

https://forums.adobe.com/people/Ares+Hovhannesyan  schrieb

If ti not happened with other fonts, first I can suggest you reinstall  Arial font on machine. May be it doesn't depends on GPU preview.

The issue has been resolved by turning off GPU acceleration.

So the GPU rendering most probably caused it in the first place.

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