The apps keep crashing, help (I’m on iPad)

Question

I downloaded Adobe fresco and illistrator and every time I open them, they crashed after 2-3 seconds... I tried redownloading multiple times, restarting my iPad and erasing all data on my iPad too... please help me solve this issue, I've attached a video recording, thanks!

Monika Gause · Answer

Helping you with this will get difficult, since the iPad is a closed shop.

You can try and check out these threads to get help, but possible not during the weekend.

https://community.adobe.com/t5/illustrator-on-the-ipad-discussions/illustrator-for-ipad-keeps-crashing/td-p/11589618

https://community.adobe.com/t5/illustrator-on-the-ipad-discussions/adobe-illustrator-keeps-crashing-on-the-ipad/m-p/11546156

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