I downloaded Adobe fresco and illistrator and every time I open them, they crashed after 2-3 seconds... I tried redownloading multiple times, restarting my iPad and erasing all data on my iPad too... please help me solve this issue, I've attached a video recording, thanks!
We are sorry to hear about the crashing! I know that's really frustrating.
Would you mind sharing a few details like:
iPad Model & generation
iPadOS, Ai & Fresco exact version
Crash logs Open iOS Settings > Privacy > Analytics and improvements > Analytics data on your device. You will see file names like “adobe illustrator***.ips" & "JetsamEvent-***.ips". Please share these files and ensure they are the recent ones you can identify with the date & time at the end of the logs.