The operation cannot complete because of an unknown error. [PARM]

Community Beginner ,
Sep 03, 2021 Sep 03, 2021

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correct answers 3 Correct answers

Adobe Community Professional , Oct 13, 2021 Oct 13, 2021
Try to use Linked images or unembed placed ones as a workaround.

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Adobe Community Professional , Nov 02, 2021 Nov 02, 2021
It is solved in Illustrator v26.

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Community Beginner , Feb 04, 2022 Feb 04, 2022
UPDATE:Adobe Illustrator Reinstallation und ältere Version bringen keinen Erfolg. Das Problem hat sich jedoch gelöst. Grund war, dass AI die Synchronisation der Farbeinstellungen verloren hat. Die PDF Files werden generell ohne Farbprofilanpassung geöffnet. Das erzeugte den Error der Zeichenfläche. AI verlor daraufhin die Sync des normal eingestellten Arbeitsfarbraum.  Das PDF wurde erneut geöffnet aber durch die Abfrage auf das Arbeitsprofil konverterit. Die Sync wurde daraufhin wiederher geste...

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Adobe Community Professional ,
Sep 03, 2021 Sep 03, 2021

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Is it something to do witht he image file types? are they different to the others you have on there? have you tried resaving the images as something else, say .jpg instead of .png for instance then reimporting them..?

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Community Beginner ,
Sep 03, 2021 Sep 03, 2021

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Hello, as seen in the video recording, there is no problem when I import an image in any extension. but when I embed the images I imported, it gives an error in the edit section. It's not a problem for me now, but I don't know if it will be a problem later.

 

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Adobe Employee ,
Sep 20, 2021 Sep 20, 2021

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Hi there,

 

Sorry about the trouble. Could you please share a few more details like:

  • The exact version of macOS and Illustrator
  • Could you please share a sample document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link.
  • Where are you saving the files (Network Drive/ System HDD/ Shared Folder on System/ External HDD)?
  • When did this start happening? Are there any recent changes made to your system? For example, any antivirus, system updates, or web extensions installed recently.
  • Specification of your device, including ram?
  • Does resetting Illustrator Preferences ( https://helpx.adobe.com/illustrator/using/setting-preferences.html) help to resolve the issue?
    Disclaimer: Please note that resetting preferences will remove all the custom settings, and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

 

Will be looking forward to your response.

 

Thanks & Regards,

Anshul Saini

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Explorer ,
Oct 22, 2021 Oct 22, 2021

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I just recently bought Illy after holding off for 25 yrs. I am shocked Adobe is not finding and fixing serious bugs before shipping (lost 5 hrs over the non-pressure support for creating brushes). I spent a lot of time with support docuementing this PRAM error (resinstalled several times/deleted prefs). It appears its a known problem for several years now. All you are doing is driving sales to Affinity Designer. Soon you will abandon this version with a major update that may or may not work on my late 2019 iMac running Big Sur. You might require I use MacOS 12! Many of us have endured year after year Adobe's greed and arranogance. I want the version I paid for to work correctly, NOW. I might have to return and get a refund. I did this some 20 yrs ago over your crappy 3d software. I have a lot of very stable apps on my Mac only yours give me heartburn. How many of you are tired of Adobe's lack of QA and timeliness of fixing bugs; lets show them.

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Adobe Community Professional ,
Sep 20, 2021 Sep 20, 2021

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I have the same message, seemingly random, from time to time.

Only happens with embedded images.

You can click OK and continue working.

Hard to reproduce consistently, but happens very frequently.

AI 25.4.1 , Mac OS 10.14.6

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Adobe Community Professional ,
Sep 20, 2021 Sep 20, 2021

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As was mentioned in another post. With an embedded image selected, going to the Edit menu triggers the message.

Switching to another app and back to illustrator shows the message as well.

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New Here ,
Sep 28, 2021 Sep 28, 2021

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I'm having the same issue. It appears going to the Edit menu is causing the error to show. 

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Adobe Employee ,
Sep 30, 2021 Sep 30, 2021

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Hi there,

 

Sorry to hear about this trouble. We are currently investigating this issue.  In the meantime, you may install an older version, v24.3.2 of Illustrator and stay tuned for updates.

 

Regards,

Anshul Saini

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New Here ,
Oct 07, 2021 Oct 07, 2021

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I tried this and the message persist. 

 

Thanks, 

 

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New Here ,
Oct 13, 2021 Oct 13, 2021

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I'm having the same issue, every click on the Edit menu generates the PARM Error message. Getting tedious now. 

Screen Shot 2021-10-14 at 8.44.07 am.png

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Adobe Community Professional ,
Oct 13, 2021 Oct 13, 2021

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Try to use Linked images or unembed placed ones as a workaround.

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Community Beginner ,
Oct 26, 2021 Oct 26, 2021

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hi, i don't have this problem anymore. With the new update, the problem is gone.

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New Here ,
Oct 13, 2021 Oct 13, 2021

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Issue affectiong me in AI 25.4.1 on mac trash can 10.15.7.  As suggested I unimbeded the ofendig image and was sucesfull in word wrap operation. I've been using imbeded jpgs/png/PDF/psd for a few days on this big doc and had no problem untill I tried to word wrap a jpg earlier today and gave up. Closed, restarted, etc and tried another wrap in different area with differnt jpg - same error.  sorta fined...

 

Is there going to be a problem when I try to bunle this off to the printer? Never mind, I'll just send a pdf.

 

 

 

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Adobe Community Professional ,
Oct 14, 2021 Oct 14, 2021

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I don't understand your problem or what you did. Could you please elaborate and maybe some structure in your text?

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New Here ,
Oct 21, 2021 Oct 21, 2021

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Set up a Keyboard shortcut for the Edit menu item that you want to access in the interim.

 

I tried this for Edit / Recolor Artwork by setting a shortcut CMD+Opt+Shft+R and im able to get to the Recolor Artwork window now.

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New Here ,
Oct 26, 2021 Oct 26, 2021

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I also have this issue of every time I click on Edit in the menu bar the PARM error message comes up, it is affecting my ability to complet work projects, pleaase can you let me know ehen you expect this bug to be fixed, it has been going on for several weeks now and it is not practical to use an older version of Ai

thank you

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Adobe Community Professional ,
Oct 26, 2021 Oct 26, 2021

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Try to use Linked images or unembed placed ones as a workaround.

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Community Beginner ,
Nov 02, 2021 Nov 02, 2021

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If it helps anyone, I found something very specific that triggers the issue for me. 

 

I'm using Illustrator version 25.4.1, MacOS Catalina 10.15.7, MacBook Pro (15-inch, 2016)

No other Adobe software open.

 

My current file is made up of only Illustrator native shapes, lines, text, etc.

 

The process:

I took a screen shot of an image in my web browser, then I drug that screen shot from my desktop (where it saved to) onto my Illustrator page. I embedded the image.

Then, I had the issue occur where the image does not show up in the correct colors, but rather slightly muted colors. (Link to the Adobe thread where I saw others with the same issue, and I was using the comments to try and understand what was going on: https://community.adobe.com/t5/illustrator-discussions/illustrator-changes-colors-when-importing-an-...)

(Based on what I've read, this happens because something is off between the color settings of the image, and the color settings of the Illustrator document I'm working on, but I still don't totally understand.)

 

So, that issue, and the “fixes” that others had suggested in that thread, lead me to go to “Edit” > “Color Settings.”

On that page, all I did was click the "Ask When Pasting" box to select it. After clicking that box, I guess that triggered that I had “changed” the settings, so the text at the very top of the “Color Settings” box, which had previously read "Synchronized: Your Creative Cloud applications are synchronized using the same color settings for consistent color management," now changed to, "Unsynchronized: Your Creative Cloud applications are not synchronized for consistent color. To synchronize, select Color Settings in Bridge." Then, I clicked the "Ask When Pasting" box again to deselect it (as it had been deselected when I opened the settings.) Then, I clicked "Cancel" at the bottom of the Color Settings window. 

 

This returned me back to my page where I was working, where now, if I click on my embedded image, or anything else on the page, or just work or click around in general- and then go up to hover over "Edit," (without actually clicking anything on the edit menu when it pops down) if I then just pull the mouse away and start to do something else- bam, I get the "Cannot complete because of an unknown error [PARM]" box. Then as I keep working it happens again occasionally, but it's always kinda triggered by mousing over the edit menu. 

 

I then saved my file, closed Illustrator, and opened it again- and everything is totally fine. Out of curiosity I messed around to see if I could trigger it again, and sure enough, I've been able to recreate it using those same steps, in this same file, multiple times. 

 

Other details I’ve found, after playing around with the steps: 

  • If I do the steps that take me through the whole “Color Settings" process, without having brought the Screen Shot image onto my page- it does not trigger. 
  • If I drag the Screen Shot image onto my page, but don't Embed the image, then do the “Color Settings” steps, - it does not trigger.
  • But, if I drag the Screen Shot image onto my page, don't embed, do the "Color Settings" steps, and then later go back to the Screen Shot image and embed it- that triggers it. 

 

I haven’t tried the steps with any other illustrator files, or any other images dragged from my desktop, so I don’t know if that would impact things or not.

 

I haven't had any trouble with the error coming back once I close out of the program and restart it. 

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Adobe Community Professional ,
Nov 02, 2021 Nov 02, 2021

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It is solved in Illustrator v26.

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Contributor ,
Dec 02, 2021 Dec 02, 2021

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I am running version 25.4.1 and an constantly getting the PARM error when trying to edit embedded images.

I cannot upgrade to latest version as that requires a software update that isn't compatible with my hardware and accounting software.

So I need to downgrade to an earlier version than 25.4.1, in order to fix this bug.

HOWEVER.... My Creative Cloud console only allows me to see 26.0.1 and my current (25.4.1) as options for install/uninstall.

How do I get access to install an earlier version?

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New Here ,
Jan 07, 2022 Jan 07, 2022

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I'm having the same issue. No file is embedded. They are all illustrator made shapes. I got this message over and over and one of my files that did have pasted files, kept causing illy to crash. What's even weirder, is the work I've done the past 4 days has disappeared off my artboards, I sent screen shots to my client so they can choose. So I can recreate them, but I'll be doing that for free. So that's a lot of hours. Yes, I looked for a recovery file. Nothing, it's as if I didn't save but I know I did, because I opened them last night, my work was there. Today it's gone, including my swatches. As if I've not saved. 
I'm sick to my stomach, I'll be recreating them on my own time outside of the work I'm doing. 
I guess I'm just venting. I've been working with illustrator a very long time, this has never happened before. 

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Adobe Community Professional ,
Jan 08, 2022 Jan 08, 2022

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Which version, which system?

 

It's not quite clear what you did, but do I read that correctly: you never saved the file?

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Adobe Community Professional ,
Jan 08, 2022 Jan 08, 2022

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It does not help you right now, but you have a CC account, so you can sync your files by saving them in your CC files folder.

They automatically get versioned (you can go back to previous file versions for at least 10 days ago).

And don't forget to make traditonal backups as well...

Sync:

https://helpx.adobe.com/creative-cloud/help/sync-files.html

Versioning:

https://helpx.adobe.com/creative-cloud/help/versioning-faq.html

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Community Beginner ,
Feb 04, 2022 Feb 04, 2022

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Hallo,
der [PARM] Error kommt bei mir in Verbindung mit dem Erstellen einer Zeichenfläche mit dem Zeichenflächen-Werkzeug.
Abhandlung: Wir bekommen reine Vektor-PDF Files und laden diese in AI ein um danach daran zu arbeiten.
Die Zeichenfläche wird in der Regel durch das Maß der PDF definiert. 
Soweit gab es bisher keine Probleme. Seit dem letzten Update ist dieser Vorgang nicht mehr möglich.
Das Öffnen der identischen PDF erzeugt keine Zeichenfläche mehr und dadurch wird direkt der Error erzeugt.
Es reicht bereits mit aktivem Zeichenflächen-Tool ein doppelklick auf der Arbeitsfläche.
Das PDF wird damit unbrauchbar. Einzige Lösung derzeit ist eine Reinstallation auf die Vorgänger-Version.

Der Aufbau der PDF ist immer identisch und ein Teil einer Massenverarbeitung, welche bislang problemlos lief.
Innerhalb der PDF sind nur reine Vektordaten verbaut (Grundriss Wohnungen - Architektur-Plan 2D), keine Bilder, keine verknüpften oder eingebetteten Teile, kein Zusammenhang mit Bibliotheken, keine Erweiterungen oder Scripte.

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