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The shortcut ⌘ Cmd + ↑   Shift + ⌥ Option + S, isn't working? Someone else with this issue?

New Here ,
May 08, 2023 May 08, 2023

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Hi Adobe

I had update my illustrator, I had erased it from my computer, then I had download it again, but the issue still, ⌘ Cmd + ↑   Shift + ⌥ Option + S, this shortcut is not working, Sometimes it work, sometimes it doesn't, but is the first time I have this issue. I work about 12 years with Illustrator and I don't know if my computer have the problem or is the app. Can someone help me? I have a Macbook pro Apple M1. Thank you for your answers.

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Adobe
Community Expert ,
May 08, 2023 May 08, 2023

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community>

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Community Expert ,
May 09, 2023 May 09, 2023

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One thing you can do is check the “Edit” menu and at the bottom “Keyboard Shortcuts” if the shortcut is porperly defined.

Bildschirmfoto 2023-05-09 um 10.04.51.png

Also it is worth checking if any 3rd party software interferes with the keyboard shortcuts. And you can also try the new “Asset Export” panel for exporting for web.

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Community Expert ,
May 09, 2023 May 09, 2023

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There are apps that "steal" modifier keys. They intercept and take them. So make sure you reboot the computer and launch only Illustrator. Particularly no browser. Then try again. Does it work?

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