There seems to be a ton of issues regarding fonts...

New Here ,
Sep 13, 2022 Sep 13, 2022

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Hello,

 

I am new to Adobe, but I am catching on pretty quickly. A problem I am running into--and it seems like many others have run into as well--is that my activated fonts from the Adobe Font store are not translating completely in each app. I am mostly concerned with Illustrator right now. I have read numerous other posts regarding issues with fonts, and I have tried many suggestions on ways to fix this, but nothing is working.

 

I have tried this with different fonts, but let's take Storefront for example. I activated this font online, which in return showed activated in the Creative Cloud app. The font shows up in Illustrator, but I had to activate it there as well. Once it finally showed ready to use, the text I applied it to automatically reverted to the previous standard font when I clicked the new one. Thus, I am unable to apply the Storefront font.

 

This is happening for every single font I try to add. The standard ones work just fine, but it seems I am unable to add anything from the Adobe Font store. I don't see where I can download them to my computer so that I may try it that way, but then again, if it is supposed to work through the Cloud, I want the app to do what it is meant to do. I've tried toggling the Adobe Font Auto Activate button, rebooting, checking the "Show Font Names in English" box, checking for app updates, updating my computer, and more. I've seen posts in the inDesign forum that say reverting to an older version has helped with that application, so I'm wondering if that concept would work with Illustrator as well, but I'm not sure which version to revert to. Has this been resolved by Adobe? Am I missing something?

 

Any and all help is very appreciated.

 

Thank you!

TOPICS
Draw and design , How to , Sync and storage , Tools , Type

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Community Expert ,
Sep 13, 2022 Sep 13, 2022

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Adobe Fonts do not download to your computer they are synced through your Creative Cloud account.

Are you using the same ID to access fonts.adobe.com and Illustrator?

Also make sure your Creative Cloud desktop app is up to date (in the CC desktop app click the Cloud icon to see if there is anything pending). If there is a pending update to Creative Cloud (not Illustrator or other apps) that can cause sync to misalign.

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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New Here ,
Sep 14, 2022 Sep 14, 2022

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Hi Kevin,

 

Thank you for your response.

 

Using same ID, yes--I only have one. And no pending updates for CC. Says everything is up to date. 

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Community Expert ,
Sep 14, 2022 Sep 14, 2022

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It may be useful to ask the fonts forum:

https://community.adobe.com/t5/adobe-fonts/ct-p/ct-fonts?

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