trouble with selection tool.

[BJ23581667yvuh]

i am on a macbook pro. and i just updated my cc to the most current version. i have never had this happen before. and it's very frustrating. slowed me down significantly. when i select an object, or a group of objects to move. i hear an audible blip, and i get a green circle with a plus (like i am moving files from one folder to another) and i am not allowed to move the objects. i have to try over and over again to finally be able to move it. i am totally confused. i am sure it is probably something simple. i just don't know what.

[Larry G. Schneider]

This has been reported by a number of other people. Something to do with MacOS 12.3 and AI 26.1. Supposedly Adobe is working on a fix.

[BJ23581667yvuh]

ok, thanks. glad to know this isn't just me. thank you for saving my sanity today!!

[Doug A Roberts]

This has been reported by a number of other people. Something to do with MacOS 12.3 and AI 26.1. Supposedly Adobe is working on a fix.

By @Larry G. Schneider

Did a staff member comment this, or is there a uservoice post? Can you link to it?

[Larry G. Schneider]

Doug, Monika listed a link to uservoice in a message a couple below (the message is in German).

[Monika Gause]

Yesterday I have read it in a post by one of the affected users that the engineers are on it. On Slack it has been reported, but no confirm yet that they are on it.

There are a couple of threads on uservoice.

Also: in a Facebook group there was someone who didn't have any issues with their Monterey 12.3.

[udderball]

No it's not just MacOS 12.3. Happening on my system:
MacOS Big Sur 11.6.4
Macbook Pro Retina

[BJ23581667yvuh]

my exact system. MacOS Big Sur 11.6.4  2019 16 inch Macbook Pro

[BJ23715056rbsq]

is there a way to revert to the older version again? i would rather work on the older version without this horrible glitch!!! 

[Doug A Roberts]

Yes, from the CC app:

[BJ23715056rbsq]

thank you!!

[Anshul_Saini]

Hi @BJ23581667yvuh @BJ23715056rbsq @udderball,

We are sorry for the trouble. The product team is working hard on this, and the fix will be released with the next update.
The + sign icon while dragging the object in Illustrator only happens with the Apple Magic mouse.

I would request you all to upvote this UserVoice if not done already, and please be patient & stay tuned for the updates.

In the meantime, you may downgrade to Illustrator v26.0.3 until the fixed gets released. (This helped some users.)

Regards,

Anshul Saini

[BJ23715056rbsq]

thank you so much for your response. i have been using an earlier version of the program with success, but i look forward to the fixed update. it is wonderful to know that a solution is coming. thank you and your team for you work!! 

[Fesseyo]

I have the same issue with my magic mouse... however I have an old battery (original) magic mouse in a draw so I tried that and it does not have the same issues - seems to work fine.

So instead of reverting to an earlier version of Illustrator have a rummage in the back of your draws to see if you have an older mouse to try.

Adobe - please fix this fast!!

[Anshul_Saini]

Hi @BJ23581667yvuh @Fesseyo @BJ23715056rbsq 

I am glad to inform you that this issue has been fixed in the latest Illustrator update, v26.2.1, released yesterday. I would request you to update and let us know if the issue persists.

Regards,

Anshul Saini