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Unable to attach sample files.

Contributor ,
Dec 12, 2024 Dec 12, 2024

 

I am trying to ask a question in this forum, and provide the sample files, both generated in Illustrator, but when I want to attach them, again and again I get this sign in the red frame...

 

I really do not know what it refers to, because in the InDesign forum, I was able to attach sample files generated in InDesign, but it does not allow me to attach the illustrator files here.

 

I attach the screenshot where can be seen that the files are from illustrator, and that it is their extension.

 

What is the error here?

 

Thank you.

 

Screenshot 2024-12-12 at 12.16.06 p.m..pngScreenshot 2024-12-12 at 12.12.07 p.m..png

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correct answers 2 Correct answers

Adobe Employee , Dec 12, 2024 Dec 12, 2024

Hello @e ch n,

Thanks for reaching out. To share the AI files, please upload them to a file-sharing service of your choice, like Dropbox, and share the public link to them here along with a description of your workflow so we can better assist you.

Looking forward to hearing from you.

 

Anubhav

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Community Expert , Dec 12, 2024 Dec 12, 2024

Change the file name extension to PDF and then upload the file.

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Adobe Employee ,
Dec 12, 2024 Dec 12, 2024

Hello @e ch n,

Thanks for reaching out. To share the AI files, please upload them to a file-sharing service of your choice, like Dropbox, and share the public link to them here along with a description of your workflow so we can better assist you.

Looking forward to hearing from you.

 

Anubhav

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Contributor ,
Dec 12, 2024 Dec 12, 2024

Thank you, I will keep this in mind. @Anubhav M 

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Community Expert ,
Dec 12, 2024 Dec 12, 2024

Change the file name extension to PDF and then upload the file.

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Contributor ,
Dec 12, 2024 Dec 12, 2024
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Excellent! That way I was able to attach the files to the question I just asked.

 

By the way, I had a look at your profile and noticed your YouTube channel, and I've already subscribed.

 

Thanks for replying! @Monika Gause 

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