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fredhousel
New Participant
September 21, 2020
Answered

Unable to create new document after update

  • September 21, 2020
  • 1 reply
  • 375 views

Hi,

 

This is terribly frustrating, any help is appreciated. I updated my Illustrator app, and I'm unable to see how to create a new custom document. All I can see are ways to create from templates. Can someone help me? 

 

I've tried File>New... Home>Create New...

 

No matter what I'm taken to a "New Document" prompt with all of these templates, and options to See Preview and Download them. I just want the classic New Document prompt where I can input my dimensions, select my units, resolution, etc... Please help, I'm losing my mind not being able to do basic work! Thank you!

    This topic has been closed for replies.
    Correct answer Ton Frederiks

    Did you try Preferences > Use Legacy "File New" Interface?

    1 reply

    Ton Frederiks
    Ton FrederiksCorrect answer
    Adobe Expert
    September 21, 2020

    Did you try Preferences > Use Legacy "File New" Interface?

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      fredhouselAuthor
      New Participant
      September 21, 2020

      Thank you Ton! That works... I don't see why Adobe would not want to offer that front and center anymore. Seems very counter-intuitive. In 2019 that legacy interface was just a part of the New Document prompt alongside the templates. That made sense.

      Ton Frederiks
      Ton Frederiks
      Adobe Expert
      September 21, 2020

      Good to hear that helped.

      I always use the legacy interface, much quicker to get to your presets.

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