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hannasvistun
Participant
June 19, 2019
Answered

unable to export at this resolution. please lower the resolution and try again

  • June 19, 2019
  • 14 replies
  • 91959 views

Hi guys.

Created a pattern (3600 x 3600 px) which I need to save in JPEG format at 300 dpi. How can I do it without lowering the res?

Thanks

      Correct answer Doug A Roberts

      Exporting a 3600px artboard from Illustrator at 300ppi would create a JPEG 15,000 px wide, and I get the same message when attempting it, so perhaps it's outside some hard limit for Illustrator.

      If you want to end up with a 300ppi, 3600px JPEG, create it by intended physical size, not pixel size. 3,600 pixels at 300 ppi is 12 inches. So:

      1. Create a 12 x 12 in artboard.

      2. File > Export As

      3. Tick 'Use artboards' in the file browser window.

      4. Set to 300 ppi.

      14 replies

      Show previous replies
      Ton Frederiks
      Community Expert
      Ton FrederiksCommunity Expert
      Community Expert
      June 19, 2019

      Does not look like a limit to me, it works fine in the latest version.

      What system ai version do you have and how do you create the jpeg?

      Doug A Roberts
      Community Expert
      Doug A RobertsCommunity Expert
      Community Expert
      June 19, 2019

      You're right, I'm getting variable results now for some reason.

      T
      Test Screen Name
      Legend
      June 19, 2019

      Yes, don't EVER choose a size in Illustrator in Pixels if you don't want 72 ppi. It only works for 72 ppi, it doesn't mean what you think. Do the math instead and work out the required size in inches.

      Doug A Roberts
      Community Expert
      Doug A RobertsCommunity ExpertCorrect answer
      Community Expert
      June 19, 2019

      Exporting a 3600px artboard from Illustrator at 300ppi would create a JPEG 15,000 px wide, and I get the same message when attempting it, so perhaps it's outside some hard limit for Illustrator.

      If you want to end up with a 300ppi, 3600px JPEG, create it by intended physical size, not pixel size. 3,600 pixels at 300 ppi is 12 inches. So:

      1. Create a 12 x 12 in artboard.

      2. File > Export As

      3. Tick 'Use artboards' in the file browser window.

      4. Set to 300 ppi.

        M
        memoll
        Participating Frequently
        March 22, 2022

        What if I created the artboard already in inches? 

        I tried changing it to inches but still doesn't work. I am so tired of this and want to export my portfolio design sharp and without any problems with an appropriate size to upload in Squarespace. 

          Doug A Roberts
          Community Expert
          Doug A RobertsCommunity Expert
          Community Expert
          March 22, 2022

          Post exactly what you want to achieve and what doesn't work.

            Mylenium
            Mylenium
            Legend
            June 19, 2019

            Shouldn't be a problem at all, so whatever issues you may be experiencing could be technical ones. In any case, without any actual info about your system, your document, your version of AI etc. nobody can really tell you much.

            Mylenium

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