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unable to export at this resolution. please lower the resolution and try again

Community Beginner ,
Jun 18, 2019 Jun 18, 2019

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Hi guys.

Created a pattern (3600 x 3600 px) which I need to save in JPEG format at 300 dpi. How can I do it without lowering the res?

Thanks

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correct answers 1 Correct answer

Community Expert , Jun 19, 2019 Jun 19, 2019

Exporting a 3600px artboard from Illustrator at 300ppi would create a JPEG 15,000 px wide, and I get the same message when attempting it, so perhaps it's outside some hard limit for Illustrator.

If you want to end up with a 300ppi, 3600px JPEG, create it by intended physical size, not pixel size. 3,600 pixels at 300 ppi is 12 inches. So:

1. Create a 12 x 12 in artboard.

2. File > Export As

3. Tick 'Use artboards' in the file browser window.

4. Set to 300 ppi.

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LEGEND ,
Jun 19, 2019 Jun 19, 2019

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Shouldn't be a problem at all, so whatever issues you may be experiencing could be technical ones. In any case, without any actual info about your system, your document, your version of AI etc. nobody can really tell you much.

Mylenium

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Community Expert ,
Jun 19, 2019 Jun 19, 2019

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Exporting a 3600px artboard from Illustrator at 300ppi would create a JPEG 15,000 px wide, and I get the same message when attempting it, so perhaps it's outside some hard limit for Illustrator.

If you want to end up with a 300ppi, 3600px JPEG, create it by intended physical size, not pixel size. 3,600 pixels at 300 ppi is 12 inches. So:

1. Create a 12 x 12 in artboard.

2. File > Export As

3. Tick 'Use artboards' in the file browser window.

4. Set to 300 ppi.

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Community Beginner ,
Mar 22, 2022 Mar 22, 2022

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What if I created the artboard already in inches? 

I tried changing it to inches but still doesn't work. I am so tired of this and want to export my portfolio design sharp and without any problems with an appropriate size to upload in Squarespace. 

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Community Expert ,
Mar 22, 2022 Mar 22, 2022

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Post exactly what you want to achieve and what doesn't work.

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Community Beginner ,
Apr 12, 2022 Apr 12, 2022

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It may sound funny and stupid but I  managed to get it sharp finally, but I don't remember how. I was trying a bunch of solutions that people suggested and finally, I found one that helped me. If I figure out what it was that helped me solve it, I will share it here. But for now, thank you. Really appreciate it.

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Community Beginner ,
Jul 19, 2023 Jul 19, 2023

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I'm trying to do this but with mm and it still won't work, with Adobe as big as it is they should be solving these issues 

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Community Expert ,
Jul 19, 2023 Jul 19, 2023

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@MeaghanSimone  schrieb:

I'm trying to do this but with mm and it still won't work, with Adobe as big as it is they should be solving these issues 


 

So you need to export an image in the dimension of 3000 x 4000 pixels and at a resolution of 300 ppi.

 

If you have the artboard set up at those dimensions, then export at 72 ppi. You will get the exact  pixel dimensions in which you set up your artboard. And whoever told you about the resolution of 300 ppi together with pixel dimensions unfortunately doesn't know what they are doing. When you have the necessary pixel dimensions then you know all that matters. You do not need resolution.

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LEGEND ,
Jun 19, 2019 Jun 19, 2019

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Yes, don't EVER choose a size in Illustrator in Pixels if you don't want 72 ppi. It only works for 72 ppi, it doesn't mean what you think. Do the math instead and work out the required size in inches.

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Community Expert ,
Jun 19, 2019 Jun 19, 2019

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Does not look like a limit to me, it works fine in the latest version.

What system ai version do you have and how do you create the jpeg?

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Community Expert ,
Jun 19, 2019 Jun 19, 2019

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You're right, I'm getting variable results now for some reason.

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Community Beginner ,
Nov 25, 2020 Nov 25, 2020

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If you're exporting multiple artboards to jpegs, pngs, svg's, etc., when you go to save you need to make sure you have "use artboards" checked and then click all or the range you'd like to export. Otherwise, when "use artboards" isn't checked it thinks you're asking to export the entire workspace and all artboards into one single jpeg.

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New Here ,
Jun 22, 2022 Jun 22, 2022

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This worked for me. Thanks! 

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New Here ,
Jul 17, 2022 Jul 17, 2022

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This solved my problem, even though I only had one artboard! Thank you!!

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New Here ,
Feb 06, 2021 Feb 06, 2021

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My fix was to Load the Ai file into photoshop. Had to tweek the size once it was loaded but got the smoother image i wanted.

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New Here ,
Feb 09, 2021 Feb 09, 2021

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First u save that file in PDF format then you reopen that pdf in illustrator and save in png format.

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Community Beginner ,
Mar 16, 2022 Mar 16, 2022

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Thank you! This worked for me. What a weird workaround.

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Community Beginner ,
Nov 07, 2022 Nov 07, 2022

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What if you need it as a JPEG? Do you then convert to JPEG? And if so, will it experience loss?

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New Here ,
Mar 07, 2022 Mar 07, 2022

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hi, don't worry, just save it in 36 ppi while exporting, it will save as jpeg and you won't lose any pixels as well.

thanks.

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Community Expert ,
Mar 07, 2022 Mar 07, 2022

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Well, yes, but you'll also get a file 100 inches square.

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New Here ,
Jul 08, 2023 Jul 08, 2023

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I just found this thread, so this is mainly for anyone having this issue moving forward. Make sure anti-aliasing is set to none. I had changed two settings when exporting a different .jpg and I think that was causing issues. Attached photo has the settings that resulted in a successful export.
Screen Shot 2023-07-08 at 2.54.05 PM.png

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Community Expert ,
Jul 08, 2023 Jul 08, 2023

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But then you have hard pixels along the edges of the exported image.

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Community Beginner ,
Jul 19, 2023 Jul 19, 2023

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I'm also having this same issue - none of the solutons have worked so far

 

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Community Expert ,
Jul 19, 2023 Jul 19, 2023

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@MeaghanSimone  schrieb:

I'm also having this same issue - none of the solutons have worked so far

 


 

Can you please describe your issue?

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Community Beginner ,
Jul 19, 2023 Jul 19, 2023

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Need to export a CMYK 4720mm x 1020mm file at 300ppi (and the spec specified 300ppi and the sizing so that has to stay). I can get it to export as pdf but not as JPEG without reducing the quality

 

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