Unable to import settings: Settings in the file do not match the current locale

[Piter1288]

Hello there!

Ever since I use AI (almost 10 years) I swear to God import settings has been my karma and I've never been able to import my previous settings, no kidding, not once, not ever.

I get the error: Settings in the file do not match the current locale. I have just refreshed my PC so the version (the latest) is the same I had 2 days ago.

[Monika Gause]

Which language is Illustrator set to?

Which language does the system have?

Unfortunately migrating preferences has caused a lot of issues when updating Illustrator, so is not recommended.

If you want to put the other things in the settings folder to their locations, you can unpack the settings and then move the files where they belong manually.

https://www.vektorgarten.de/illustrator-settings.html

To unpack the settings file, add the extension .zip to it and then unpack it.

[Rezaur Rahman Ether]

@Monika GauseHello,

Just for checking my Export-Import limitation, I manually deleted the folder: Users → User Name → AppData → Roaming → Adobe → Adobe Illustrator 26 Settings and tried to import the settings inside the Adobe Illustrator Application. It worked for me and successfully imported all the previous settings. N.B: The exported folder was from the same System (PC).

But when I try to import the settings into another PC, it doesn't work and shows the massage as Mr. @Piter1288  told. But I am using the same Version of Adobe Illustrator in both PC's.

N.B: I am using Adobe Illustrator 2022 v26.0.1.731 in Both System (PC's).

[Monika Gause]

Is it the same language in both systems?

[Rezaur Rahman Ether]

Yes. Same language (en_US) in both systems.

Is there any other way / solution ?

[Rezaur Rahman Ether]

Hi @Monika Gause ,

I think you are right. Language is different.

In the "Adobe Illustrator 26 Settings" folder, in one System the folder name is "en_GB" and in other system folder name is "en_US". That's the cause I guess.

So, If i change the laguage in another PC the problem will be solved. Right ?

How can I chage the language ?

For both system I have checked the language inside the control panel, it's English (US) in both. Screenshot attached.

 

[Monika Gause]

You have to install Illustrator in the correct language. It would be best to first uninstall, then change the install language in the Creative Cloud app and then install. That will set up the folders.

[Rezaur Rahman Ether]

Great.

That worked.
Thanks a lot.

[Monika Gause]

Glad you could solve it.