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Participant
October 17, 2022
Question

Updated to Illustrator 26.5; text/vector display issues

  • October 17, 2022
  • 1 reply
  • 176 views

I just updated to Illustrator 26.5 and Montery 12.6 on friday 10-14-22. I noticed immediately that the live text blocks when dragging the selection across my artboard, the fonts were appearing bitmapped (rasterized). This did not change if I was selecting a font that was not a type one font. I also now have an issue when snapping to another group of art where the points appear as attached. I have gone through many preferences to set them up like my co-workers who have updated already with the same results. I do not have animated zoom under the GPU performance selected. Even the selection boxes around the object appear gray and the highlight color at the same time. I have never in my over 10 years of using Illustrator have seen this. 

 

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1 reply

Bill Silbert
Community Expert
Community Expert
October 17, 2022

First of all try turning off GPU Performance altogether in the Performance section of Illustrator's preferences. This should clear up the pixelated look. Secondly, it is always a good idea when updating to trash your old Illustrator preferences. You can do so on a Mac with the following procedure:

The User Library folder in which Illustrator’s preferences are stored is hidden by default on most Macintoshes. To access it make sure that Illustrator is closed and click on the desktop to launch a Finder Window (Command-N).With this window in column view follow the path User>Home folder (it’s the folder with an icon that looks like a house—it may have the user’s name rather than “Home”) and click on the Home folder. With the Option Key pressed choose Library from the Finder Go Menu. “Library” will now appear within the Home folder. Within the Library folder find the folder called Preferences and within it find the folder called “Adobe Illustrator <Version #> Settings” (earlier versions of Illustrator might just say “Adobe Illustrator”) and the file called “com.adobe.Illustrator.plist” and delete both that folder and that file. When Illustrator is next launched it will create new preference files and the program will be restored to its defaults.

The advantage of manually deleting preference files in this manner is that after you’ve reset up the program (make sure that no document window is open) to your liking, you can create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete.

 

Participant
October 17, 2022

Hello,

 

I had already turned the GPU off but will try the preference dump. Thanks.