Vector Smart Object from PS does not open in AI upon double-click
Hello,
I am a CC subscriber, with the latest version of PS and AI, as they upgrade automatically. I run both on Windows 10.
I am unable to go successfully through the following scenario:
1. select a path in AI;
2. grab & drop it in a design in PS ("place" it), so that it becomes a Vector Smart Object;
3. double click on the Vector Smart Object's thumbnail in the PS Layer's palete, in order to further adjust the paths that comprise the Vector Smart Object.
EXPECTED RESULT: the Vector Smart Object should open in AI; upon changing and saving it here, it will automatically update in PS.
ACTUAL RESULT: (1) if AI is not running at the moment, it starts, but will not load my Vector Smart Object; the "home" screen of AI is shown instead; or, (2) if AI is already running (freshly started), its icon flashes in Windows' task bar, but my Vector Smart Object won't load either; the "home" screen of AI keeps showing instead.
This was a crucial workflow in my work. Please advice.
For the record, the exact versions I'm using at the moment of reporting this are:
- Photoshop CC (2017)
- Illustrator CC (2017)
System:
Windows 10 Home,
Intel(R) Core(TM) i7-3520M CPU @2.90GHz
8,00 GB
64-bit Operating System, x64-based processor
P. S.: you am also considering opening an incident against AI, but have no clue where their public bug tracker is (do they have one?)
Thank you,
Claudius Iacob
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