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J
JollyPanda
Inspiring
March 25, 2024
Question

Weird dots in the screen that I can't find a way to get rid of

  • March 25, 2024
  • 1 reply
  • 643 views

Hi there,

 

I have a document with 2 dots in the middle of the diagram that i cannot seem to get rid of. Please see the screen capture below:

 

 

1. Other files don't have it.

2. I cannot select or click it but when mouse over it, it shows somesort of icon (like it's showing positions or layout or something?).

3. When I move around the diagram, it moves too (e.g., it doesn't stay in a relative position within the diagram).

 

I've checked documentation and online but didn't find any information about this. Does anyone know what these are and how to get rid of it?

 

Thanks in advance.

This topic has been closed for replies.

1 reply

Ton Frederiks
Community Expert
Ton FrederiksCommunity Expert
Community Expert
March 25, 2024

Can you check the Layers panel for that item?

A
Community Manager
Anubhav MCommunity Manager
Community Manager
April 2, 2024

Hello @Jack26101709tj2p,

Thanks for reaching out. I hope the suggestions shared by Ton helped resolve the problem. If not, kindly share a public link to a sample file you're having trouble with after uploading it to Dropbox/Google Drive/etc. so we can check it on our end.

Looking forward to hearing from you.

 

Thanks,

Anubhav

J
JollyPandaAuthor
Inspiring
April 8, 2024

Do you have any third party plugins installed?

Can you share the AI file?

Upload it to Dropbox or the like.


Sorry for late response. Unfortunately, I cannot share the file. However, the number of dots seems to have grown.

 

Unfortunately, I still haven't figure out what it is but the number of dots have increased:

 

As you can see, there are 4 dots now that follows the mouse movement. If i hover my mouse on it, it shows the following icon:

I looked around the manual but couldn't figure out what this icon means. I cannot click nor interact with it. 

 

It's not a big issue since it doesn't do anything but it's just a little bit annoying having bunch of circles moving as you move your mouse. Any ideas what it might be?

 

Thanks

 

 

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