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Graphic Squirrel
Inspiring
August 2, 2019
Answered

Where did the AI CC19 palettes and toolbar go?

  • August 2, 2019
  • 1 reply
  • 1103 views

Just upgraded to AI CC19, opened my first document, and even though my workspace supposedly transferred over, I see nothing but a random bar across the middle of the document (managed to move that to the top).  I can't find the toolbar (not listed under window).  When i click on the character palette, it opens at the top left of the screen rather than the location I had it in in CC17.  Something is obviously wrong, but I can't figure out how to fix it.  I tried to search the forums but no related questions appeared.  Right now, the program is worthless without the toolbar.  I am on Windows 10.

Thanks for any help.  I am sure this must be some little thing I am missing.

GS

    This topic has been closed for replies.
    Correct answer michelew83603738

    You might want to set up a Workspace that you prefer and save it.

    1 reply

    Graphic Squirrel
    Inspiring
    August 2, 2019

    Okay - found the toolbar when I scrolled to the top of the window dropdown.  It was hidden when I first opened it.  I scrolled to the bottom, and then when I went back to the top, additional items appeared at the top.  Now let's hope I can reopen all of the palettes I use and get them to stick where they belong.

    michelew83603738
    Community Expert
    michelew83603738Community ExpertCorrect answer
    Community Expert
    August 2, 2019

    You might want to set up a Workspace that you prefer and save it.