Why is Illustrator TANKING my memory when I'm trying to save a simple logo?

[Skazma Jerry]

I'm trying to save out the Charles Schwab logo--a blue square with white text--and my computer's memory is getting absolutely obliterated by Adobe Illustrator.

Why is such a simple square and text causing so much trouble? I've literally waited 5 minutes for this thing to save. I've even tried moving it to a brand new document and still get the same result.

I've never had this issue before. The only background programs I have running are Windows Explorer and Microsoft Outlook.

[Anubhav Majumder · Accepted solution]

Hello @Skazma Jerry,

Sorry to hear about this experience. I would request you try resetting Illustrator's preferences by following the steps shared in this article (https://helpx.adobe.com/illustrator/kb/troubleshoot-preference-issues.html) and sharing your observations.
Disclaimer: Please note that resetting preferences will remove all custom settings, and Illustrator will launch with the defaults. You may take a backup of these settings from the location mentioned in the article.

Looking forward to hearing from you.

Thanks,
Anubhav

[chanaart]

Yep! this is my solution as well.!!Please let us know if it is working!

[Skazma Jerry]

That worked! Thank you so much. 🙂