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17

Workspace/interface turned white, it will not change back to grey in preferences interface panel.

New Here ,
Sep 19, 2015 Sep 19, 2015

In Illustrator (most recent up to date version), I did a shortcut and accidentally turned my workspace to white.  I went to preferences ->user interface ->brightness and changed the color.  It changes the interface except for the workspace color, it remains white. However; if I open a new document it does change to the appropriate color.  I just don't want to copy and paste all my work to a new document.  This happened at work on a PC. When I brought the file home I opened it on a IMAC with the same issue. 

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correct answers 4 Correct answers

New Here , Mar 03, 2017 Mar 03, 2017

Problem solved guys!

Go to View > Pixel Preview > work space goes to normal

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New Here , Jul 28, 2018 Jul 28, 2018

Worked = Ctrl+Shift+H

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New Here , May 11, 2022 May 11, 2022

And on a Mac it's Command + Shift +H. THANK YOU!

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Community Beginner , Aug 13, 2023 Aug 13, 2023

Worked=Ctrl+Y

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Adobe
Community Beginner ,
Feb 26, 2025 Feb 26, 2025

Hi, i have the same problem, workspace changes to white, when I enter artboard mode. 
Pixel preview or overptint preview doesn't make fix it.

 

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New Here ,
Aug 14, 2025 Aug 14, 2025

I am having this problem with the paste board suddenly all being white -- in every file that I have open.

It is terrible for my eyes and I don't know where the dark grey paste board went.

I have tried toggling the overprint preview on, off, on, off = did not help.

I have tried toggling the pixel preview on, off, on, off = did not help.

I have tried changing to the darkest option for brightness in preferences > user interface = no luck.

I have tried the keyboard shortcut (on a PC) shift + ctrl + H = did not help.

I have tried the keyboard shortcut (on a PC) ctrl + Y = did not help.

This is awful and I have work to finish. What else to try for fixing it?

p.s. I miss the good old days when these programs were stable and didn't glitch out all the time. 

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Community Expert ,
Aug 15, 2025 Aug 15, 2025

@renew_eyegosh  schrieb:

I am having this problem with the paste board suddenly all being white -- in every file that I have open.


 

Preferences > User Interface.

There is an option to have it white or adjusted to the UI color.

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New Here ,
Aug 17, 2025 Aug 17, 2025

Thanks, @Monika Gause !
I forgot to add that to my list but Preferences > User Interface was one of the first things I tried.
But it was stuck in white mode regardless of having the dark grey swatch selected for "brightness" and the "match brightness" option selected for canvas color.
After rebooting my whole computer another time, it finally appears to be back to normal (no updates, just closing everything back down and re-opening a few times). 
It really seems as though Illustrator just got stuck in that mode of having the white background no matter what settings I had changed.
Glad it mysteriously corrected itself, though! Having it the other way is very hard on the eyes when working long hours.

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Community Expert ,
Aug 17, 2025 Aug 17, 2025
LATEST

@renew_eyegosh  schrieb:

as stuck in white mode regardless of having


 

Glad you could solve it.

 

If that reappears, then you might want to consider that preferences can get corrupted. And then need to be reset.

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