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Question

Your Illustrator build has expired

Forum|Forum|4 years ago
September 29, 2021
8 replies
17234 views

my illustrator beta v.25.5 not working since v.26 released i can't open my files so i decide to install the older version which is v.25.5 but it said "Your Illustrator build has expired"

Bug

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Ton Frederiks

Community Expert

As already said by others; never use a beta or prerelease version for serious work. They are there to test things, detect bugs and get feedback.

Always have the latest regular version installed for your daily work (yes, you can have the regular version (at this moment 28.2) installed as well as a beta version on the same system).

silk-m

Community Expert

Illustrator (Beta) 28.3.0.65 has been released and is available again.

--Susumu Iwasaki

hayleyc53157390

New Participant

I am also having this same issue right now.

E

egeller7

Known Participant

Same thing happend to me. It was open in the background (Mac OS Sonoma 14.3) then suddenly this error message pops up.

This happens with Illustrator Beta (28.2).

Uninstalling and reinstalling doesn't help.

silk-m

Community Expert

Illustrator (beta) 28.3.0.55 has expired.

--Susumu Iwasaki

E

entropicon

New Participant

Illustrator 28.3 has expired... only just updated it. (Mac M1 Ventura 13.5.2)

E

entropicon

New Participant

The official 28.2 release works fine, so I don't have any problems working, it is just that I wanted to point out that the latest update isn't working.

Anshul_Saini

Community Manager

Hi there,

Sorry about the trouble. I agree with @Test Screen Name. Beta's app gets expired when a new one releases. Any particular reason you are using beta release? Which version of macOS are you using? Is it happening while opening a specific document or all? You may share the document with us. You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link here. We will try to recover it. Multiple factors can lead to file corruption. However, we can take a look and see if the file can be repaired. I must also inform you that file recovery can't be guaranteed with 100% success. We'll surely try our best.

Also, you may try installing an older version of Illustrator, version 25.4.1, and see if that helps resolve the issue.

Will be looking forward to your response.

Regards,

Anshul Saini

Nikita Saraph

New Participant

Hi Anshul,

I am facing the same problem while opening Illustrator Beta on MacOS Monterey with all files.
It says 'Your Illustrator build has expeired'
I deleted and reinstalled the Beta and that still didn't work.
I'm using the beta because I am using M1.

Do let me know what I could do to fix the issue, thanks!

Anshul_Saini

Community Manager

Hi Nikita,

Thanks for reaching out. Could you please confirm the beta build currently installed on your device? Also, is there any particular reason you are using Beta release?

Will be looking forward to your response.

Regards,

Anshul Saini