An unexpected error prevented access to the file.

Question

Here is my problem:When opening Adobe Illustrator file i get this error: An unexpected error prevented access to this file.I have try uninstalling and reinstalling Illustrator but still the same. Any others experiencing this? Is there another way to open the file?Thank you

Anonymous · Accepted Answer

You can try to rename the extension to pdf, because if what I read was right it could be opened with adobe reader.

The same place also said you can install inkscape and open the file. Also you can open the file with the help of AI Viewer Tool

Good luck

Monika Gause · Answer

Which version?Which system?Can you show a screenshot of the error to check whether the system or Illustrator threw it?Where is the file located? If on a server, first copy to your harddisk.Are you logged in as an Administrator? If not, log in as AdminIs a printer connected, turned on and set up as default? If you don't have a printer, set up a PDF printer as default.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded