Asterisk(*) remains in title after saving the file in Illustrator 2020

[briangaster]

Asterisk in file name does not go away after save. When closing, it asks you to save again...

Mac Mohave

Illustrator 24.02

Occurs on Desktop and/or Network

[Moving from generic Start/Help forum to the specific Program forum... Mod]
[To find a forum for your program please start at https://community.adobe.com/]

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[Ashutosh_Mishra]

Hi Brian,

Thanks for reaching out. I'd recommend trying to reset the preferences. You may use the 

https://helpx.adobe.com/illustrator/using/setting-preferences.html#setting_illustrator_preferences 

Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.  

Let us know how it goes.

Regards,

Ashutosh

[Natesroom]

It also is doing this to me and my team. It just started within the last week

[briangaster]

I've tried resetting the prefs but the issue is still there. It's just inconvenient (redundant) because you're continually saving a file even if you already have done so. I save, and then I close out and I'm asked again if I want to save it...

[Monika Gause]

What (filetype) exactly do you save where exactly and how exactly?

[Natesroom]

When i open an AI file it automatically assigns it an Asterisk

[Monika Gause]

@Natesroom: and your files are saved where? And have linked files in them?

[briangaster]

It's an Illustrator file. It happens when saving anywhere, Network - or - Desktop. Interestingly enough, when I open a PDF in Illustrator, and save it back to a PDF, it goes away, as normal...

Thank You

Brian Gaster

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[Monika Gause]

@Briangaster: so you are not affected by the PDF-saving issue? https://illustrator.uservoice.com/forums/601447-illustrator-bugs?status_id=1746324

Also: please don't send your e-mail footer to the forum.

[Rishabh_Tiwari]

Hi Brian,

Would you mind trying turning off the Background save option in Preferences under File Handling & Clipboard and see if that makes the difference?

Regards

Rishabh

[briangaster]

That did the trick! After the save, the asterisk disappeared... I'll keep an eye on it, but for now my issue has been corrected. Thank You all...

[pccboxes-designer]

I've noticed that since this most recent update, the Save feature is a bit wonky. When working on local files as well as network files, I see the asterisk near the file name indicating that there has been some modification to the file. However, nowadays, even after saving the file, the asterisk is still there, doesn't go away, and asks me to save the file again upon closing the file. 

This is confusing, scary, and timly. Having to essentially save the file twice takes up more time. The thought of not knowing if the document is saved or not after walking away and coming back is giving me anxiety. It feels like something is broken. 

Has anyone else experienced the save asterisk still present after saving the file? Is this a new feature? Can it be turned off in the settings? 

[Ton Frederiks]

According to this post turning of Save in Background in Preferences seems to have helped:

https://community.adobe.com/t5/illustrator/asterisk-remains-in-title-after-save-in-illustrator-24-0-...

[pccboxes-designer]

Okay, so others HAVE experienced this same issue. Thank you kindly for pointing me in that direction.

[Sheryl Clay]

Hello, I hope this info can help someone. I was having an issue in Illustrator 2020, Version 24.1. on an iMac running OS High Sierra. Everytime I saved a file, the SAVE feature was still black instead of greyed out. I had to close the file and then it would ask me again if I wanted to SAVE. This seemed to be the only way to make sure my changes were saved. Adobe Support tried everything up to and including a Hard Reset of the Application and reloading Illustrator. This caused me to have to redo all my setup and reinstall 3rd Party Plug-ins. It worked for a couple of days and then stopped. I finally found the issue: Adobe has a Beta Preference dealing with saving. Once I unchecked this, all has been working normally. Uncheck: Optimize File Open and Save Time on Slow Networks and Uncheck: Save in Background

Hope this helps! Sheryl

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[Ashutosh_Mishra]

Hi Sheryl,

Thanks for posting this. I am sure it will help other users having a similar situation.
Feel free to reach out if you have any other concern, we'll be happy to help.

Regards,

Ashutosh

[Sheryl Clay]

Sure...thanks to Adobe for all their help. They consistently and promptly communicated with me trying to resolve this issue.

Sheryl

[n2Sn___Nicolás]

I've been having this issue for a few weeks already.

I'm working on a document and I click to close it, getting the "Do you want to save changes before closing? message. So I click yes, I can see the percentage of the saving process on the tab's title, and then the file doesn't close. I can repeat this process a few times, and it will only work if I click on not saving the changes before closing.

I've tried first saving the document and then closing, and still, I get the "Do you want to save changes before closing? message with the same weird behaviour. Even after just saving, the “Save” option under the File menu keeps being available, as opposite as being greyed out as it usually is.
I thought it was a problem with my laptop, but I'm using a new one since today, and I have the same issue. It happens also with different files as well.

Anyone else has experienced this? Is it a bug or something I am doing wrong?

Thanks!

[Ashutosh_Mishra]

Hi there,

Sorry to hear about your experience. Would you mind sharing some more info like:

1. Version of OS and Illustrator.

2. Is it happening with a specific file or all files?

3. Are files saved on network or on local drive?

4. Have you tried resetting preferences? (If not, please try following steps on help article 

 https://helpx.adobe.com/illustrator/using/setting-preferences.html#setting_illustrator_preferences)

 **Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

All this information will help us understand the issue and help you accordingly. Looking forward to your response.

Regards,

Ashutosh

[n2Sn___Nicolás]

Hello, Ashutosh.

Thanks a lot for your answer.

I was able to solve the issue, by disabling the “Save in Background” option, as @Ton_Frederiks suggested.

But in case the information you requested is important to try solving the bug, here are my answers:

1. Illustrator version: 24.1

2. It happens in different files, but not all of them. I can't find anything those files may have in common.

3. The files are saved on a local drive

Thanks!

[Ton Frederiks]

This has been reported many times. Unchecking " Save in Background"  in Preferences seems to have worked:

https://community.adobe.com/t5/illustrator/asterisk-remains-in-title-after-save-in-illustrator-24-0-...

[n2Sn___Nicolás]

Disabling the “Save in Background” option solved the problem indeed! Thanks a lot, Ton.

[Ton Frederiks]

Good to hear that!

[barbihardtluvsillustrator]

After upgrading to 2020... I can save a file and the * will remain by the file name acting as though the file was not saved. You can save the file and the * never goes away.

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[B3N3DIKT]

I have the same problem in version 24.0.3.
No matter whether network or local save. The file always looks as if it was not saved.


I didn't have the bug in the previous version.