Colores en actualizacion 25.2.1

Community Beginner ,
Mar 10, 2021 Mar 10, 2021

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Hola, se acaba de actualizar Illustrator y sin previo aviso los colores se ven fluorescentes, no sé cómo corregir esto, pero me es imposible trabajar de esta forma.

La pestaña Ver-Ajuste de Prueba no me sale activa

Necesito una solución urgente

Captura de pantalla 2021-03-10 a las 11.12.42.png

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correct answers 2 Correct Answers

Adobe Employee , Mar 10, 2021 Mar 10, 2021
Hi there, Sorry to hear about your experience. Please follow the instructions below: 1- Quit Adobe Illustrator and all the other Adobe apps. 2- Go to ~/Library/Caches/Adobe/Color and ~/Library/Preferences/Adobe/Color. 3- Remove the color caches files from the given locations. 4- Open Adobe Illustrator and go to Edit>color Settings and change the color settings to required colors space. Let us know if it helps with your concern. Looking forward to your response. Regards, Ashutosh

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Adobe Employee , Mar 17, 2021 Mar 17, 2021
Hi All, Sorry to hear about your experience. Product team is working on this issue. I'd request you to upvote on this UserVoice post(https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/42892902-illust...) & stay tuned for the updates. Additionally, please try this workaround & let us know if it helps: 1. Lower Photoshop from 22.3 to 22.2. 2. Specify any color setting in Illustrator. If you do the above Even if you operate Photoshop while Illustrator is runnin...

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Community Beginner ,
Mar 10, 2021 Mar 10, 2021

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El bug consiste en que los ajustes de color se ponen automáticamente en Emular Adobe Illustrator 6.0, al corregir esto y poner mis ajustes a medida, el color vuelve a estar bien, pero cuando cambio a Photoshop, al volver a Illustrator de nuevo los ajustes cambian automáticamente a Emular Adobe Illustrator 6.0.

Es muy molesto.

 

Captura de pantalla 2021-03-10 a las 11.46.07.png

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Adobe Community Professional ,
Mar 10, 2021 Mar 10, 2021

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Try to use Adobe Bridge to synchronize the color settings.

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Community Beginner ,
Mar 10, 2021 Mar 10, 2021

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Los he sincronizado con Adobe Bridge pero sigue el mismo problema, cuando paso de Photoshop a Illustrator, los ajustes de color cambian solos a Adobe Illustrator 6.0

 

😞

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Explorer ,
Mar 10, 2021 Mar 10, 2021

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I'm having the exact same problem!!!!!

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New Here ,
Apr 16, 2021 Apr 16, 2021

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Me too! Very anoying! I'm going crazy here...

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Adobe Community Professional ,
Mar 10, 2021 Mar 10, 2021

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Maybe someone comes up with a suggestion, but you may also try it here:

https://community.adobe.com/t5/color-management/bd-p/Color-Management?page=1&sort=latest_replies&fil...

or contact Adobe support directly:

https://helpx.adobe.com/contact.html

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Explorer ,
Mar 10, 2021 Mar 10, 2021

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Unfortunatley Adobe support is one BIG joke.

They have no idea what the talk about and no matter what your problem is, they ask to do the exact same things. Reset your profile, uninstall Illustrator and intall it again etc. ect. etc......

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Adobe Employee ,
Mar 10, 2021 Mar 10, 2021

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Hi there,

 

Sorry to hear about your experience. Please follow the instructions below:
1- Quit Adobe Illustrator and all the other Adobe apps.
2- Go to ~/Library/Caches/Adobe/Color and ~/Library/Preferences/Adobe/Color.
3- Remove the color caches files from the given locations.
4- Open Adobe Illustrator and go to Edit>color Settings and change the color settings to required colors space.

 

Let us know if it helps with your concern. Looking forward to your response.

 

Regards,

Ashutosh

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Community Beginner ,
Mar 11, 2021 Mar 11, 2021

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Thanks a lot, now it's working correctly.

Problem solved.

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New Here ,
Mar 11, 2021 Mar 11, 2021

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Sadly didn't fix it for me.

As soon as I switch between Apps (Illustrator and Photoshop with cmd+tap) Illustrator sets all previousily saved color settings back to Emulate Adobe Illsutrator 6.0. It's driving me mad.

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Explorer ,
Mar 11, 2021 Mar 11, 2021

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I just tried to uninstall Illustrator (25.2.1) and reinstalle 25.2 and the same with PS. Unistalled 22.3 and reinstalled 22.2 and it seem to have solved the issue for now. 

Let me know if it works for you!

 

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New Here ,
Mar 11, 2021 Mar 11, 2021

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You saved the day, it works! Thank you very much! Cheers from Berlin

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Explorer ,
Mar 11, 2021 Mar 11, 2021

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Glad I could help.

Cheers from New York!

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Explorer ,
Mar 11, 2021 Mar 11, 2021

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Didn't solve the issue for me.

As soon as I switch to PS and then back to AI, it messes up my colors to Emulate Adobe Illsutrator 6.0 instead of the saved "Japan Color 2001 Coated" color profile and it's driving me crazy.

 

ai.jpg

 

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Community Beginner ,
Mar 11, 2021 Mar 11, 2021

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I've been working properly with Illustrator and Photoshop for two hours.
Have you removed the cache in the 2 libraries?

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Explorer ,
Mar 11, 2021 Mar 11, 2021

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Yes, I did exactly as he described, and nothing.

What versions of AI and PS are you using? 

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Community Beginner ,
Mar 11, 2021 Mar 11, 2021

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last version, 25.2.1

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Community Beginner ,
Mar 11, 2021 Mar 11, 2021

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PS 22.3.0

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Community Beginner ,
Mar 11, 2021 Mar 11, 2021

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same for me....what's going on?!?!
I worked fine this morning, and after lunch AI kept changing the color settings 😞

Screen Shot 2021-03-11 at 17.59.03.png

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Explorer ,
Mar 11, 2021 Mar 11, 2021

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This solution didn't work for me. Even went a few versions back, the problem still exists.

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New Here ,
Mar 15, 2021 Mar 15, 2021

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I had this problem just now, tried out all the things out there in the forums, nothing worked. But i found something that worked for me. Instead of just using a "custom" illustrator color space, i saved it as a new .csf file with a different name. And for whatever reason now the profile stopped changing when i'm switching applications.

 

Hope adobe fix this nonsense.

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Explorer ,
Mar 15, 2021 Mar 15, 2021

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Thanks for your tip, tried it immediately but sady it doesn't work for me. The bug remains...

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Community Beginner ,
Mar 15, 2021 Mar 15, 2021

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Hope Adobe fix this bug asap. 

The first solution worked for me and still working. I'm with MacOs Mojave, what's your SO?

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New Here ,
Mar 15, 2021 Mar 15, 2021

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Unfortunately this solution not work for me. I cleaned the cache as mentioned and also I have used another software for clean all cache from my iMac but the problem of color profile doesn´t solve. 😞

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