Hot Door Plugin(CADtools 11) not Working on Illustrator 2019

Forum|Forum|6 years ago
May 22, 2019
3 replies
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I am trying to install CADTools 11 on Illustrator CC 2019 and I keep getting an error message that this version of CADTools was made for a different version of Illustrator. Any idea on how to fix this? I also tried other HotDoor plugins and I am getting the same error message.

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hotdoorsupport

Participating Frequently

Likely, there is some setting on your computer blocking the Hot Door installer. On Mac, the most common setting blocking the installer will solve most issues like this.

Close Illustrator and go to:

Applications > Adobe Illustrator CC 2019 > Plug-ins

Control-click on that Plug-ins folder and select "Get Info."

At the bottom of that panel is a sections called "Sharing & Permissions." Make sure

Everyone has "Read & Write" privileges.

(To do this, you will have to click on the Lock icon, and input the system password before making the change).

Now, try installing again.

On Windows, there are many possible settings that could cause this issue. If you are experiencing issues with the installer, the solution is a simple one, a manual installation.

I am not sure if you are on Mac or Windows, but am happy to send you the manual installation instructions. Send me an email at

support@hotdoor.com.

Have a great day,

Garry