Illustrator CC 2019 Document window size on open

Explorer ,
Jun 16, 2019

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Looking into this again. I cannot possibly be the only one on the planet experiencing this.

Anyone have any issues with their document window opening in a narrow strip? Always narrow width full height.

Every document. Every time.

Multiple documents stack inside this narrow window.

Documents set to open in tabs.

Same regardless if Illustrator is opened first or opens with document.

Documents on external drives and local machine.

Like so:

Screen Shot 2019-06-13 at 8.38.34 AM.jpg

2016 MacBook Pro 15-inch 16 GB RAM

Mid-2015 MacBook Pro Retina 15-inch 16 GB RAM

MacOS Mojave (current)

Mac Illustrator CC 2019 (current)

Application Frame turned off. (with frame turned on things work differently... fine)

Both built in display and 32-inch 4k.

Only started this when I upgraded to 2019.

Clicking here expands the window too it's original, correct size.

Screen Shot 2019-06-13 at 8.38.57 AM.jpg

Reset preferences.

Uninstalled Illustrator and files. Caches, etc.

Reset workspaces. Changed Workspaces.

Happens on both of my machines. I do not run any third-party plugins or extensions, so all is basically stock across machines.

Any ideas?

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Adobe Community Professional ,
Jun 16, 2019

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I think you need to turn on the Application Frame to retain the window positions. I don't think there's another way. This also happens in InDesign CC.

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Explorer ,
Jan 21, 2020

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Tanks Steve, great advice.

 

However it's wrong. (not when all is working properly)

 

Use InDesign every day, have never seen it happen. I have InDesign and Photoshop as well set up essentilaly the same as I do Illustrator.

 

Illustrator is the only one that opens documents without fully expanding the document window.

 

I have been sitting, waiting to do a full clean install of MacOS Catalina and reinstall all of Adobe CC. Perhaps it is on my end.

 

It wasn't. Again. Two separate Macs, both clean installs of Catalina, both clean installs of Adobe CC. No third-party plugins. Local and externally stored documents. Native or EPS, PDF, etc. Palette windows docked to sides.

 

Took a couple of days or so for the behavior to return, but it did.

 

Yes, with application frame turned off. Do not want it turned on. Do not work that way. There were no issues before application frames were introduced and none when it first appesred.

 

Not one other Illustrator user on this planet has this happen?

 

This is annoying.

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New Here ,
Apr 01, 2020

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I have the same problem, and yes, i agree that it's very annoying. 

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New Here ,
Apr 01, 2020

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Screen Shot 2020-04-01 at 09.41.40 am.png

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New Here ,
Oct 06, 2020

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Happens to me too, constantly. it's infuriating.

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Community Beginner ,
Mar 08, 2021

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Same for me..  Crazy annoying. 

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