New Version Available PopUp Window & Extensis Font Auto Activate

[Mike_Gondek]

This is the 4th time I got this  when booting 2015.3 on mac sierra. Have tried both options of update and remind me later.

I have 2018 installed but we have to use an older versions as the Extensis auto activate plug is not installed in 2018 makes Illustrator not very productive without.

Anyone else experiencing this or have suggestions for how to stop the the pop up.

Is the Extensis auto activate plug in working with CC2018? We have 6.14 UTC installed, so they probably got to get us to 6.15. Our IT dept at work is testing before releasing to the agency and I do not own that to load at home and test.

[JonathanArias]

i had this issue. I installed the suitcase fusion newest version and worked of that while i waited on IT

[Mike_Gondek · Accepted solution]

Thanks Jon. We have the other Extensis product Universal Type Server.

Since I installed the patch update to 2018 of 22.01 and the UTC patch that has went away. Not sure which one did it.

[JonathanArias]

sure, we have UTS also company provided, but i do also keep suitcase fusion 8 running. in case. i don't trust my IT.

[9Deluxe]

I am getting this in Win 7, but unfortunately, this answer doesn't work for me:

"We have the other Extensis product Universal Type Server.

Since I installed the patch update to 2018 of 22.01 and the UTC patch that has went away."

To the best of my knowledge, I don't have any Extensis products. Anyone know what else would be causing this annoying pop-up?

[JonathanArias]

UTC is made by Extensis, that is the web server version of their font manager.

https://www.extensis.com/support/universal-type-server-6-support/

[Mike_Gondek]

Have you updated to the latest version of AI and also check your Adobe cloud app is running and has no errors.

[9Deluxe]

I keep it current, but just in case, I uninstalled/reinstalled and it hasn't popped up since.