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Mike_Gondek10189183
Community Expert
Mike_Gondek10189183Community Expert
Community Expert
Nov 3, 2017 3:47 PM UTC
Answered

New Version Available PopUp Window & Extensis Font Auto Activate

This is the 4th time I got this  when booting 2015.3 on mac sierra. Have tried both options of update and remind me later.

I have 2018 installed but we have to use an older versions as the Extensis auto activate plug is not installed in 2018 makes Illustrator not very productive without.

Anyone else experiencing this or have suggestions for how to stop the the pop up.

Is the Extensis auto activate plug in working with CC2018? We have 6.14 UTC installed, so they probably got to get us to 6.15. Our IT dept at work is testing before releasing to the agency and I do not own that to load at home and test.

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    Mike_Gondek10189183
    Mike_Gondek10189183Correct answer
    Community Expert
    Nov 8, 2017 10:03 PM UTC

    Thanks Jon. We have the other Extensis product Universal Type Server.

    Since I installed the patch update to 2018 of 22.01 and the UTC patch that has went away. Not sure which one did it.

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    7 replies

    9Deluxe
    Participating Frequently
    Nov 29, 2017 3:43 PM UTC

    I am getting this in Win 7, but unfortunately, this answer doesn't work for me:

    "We have the other Extensis product Universal Type Server.

    Since I installed the patch update to 2018 of 22.01 and the UTC patch that has went away."

    To the best of my knowledge, I don't have any Extensis products. Anyone know what else would be causing this annoying pop-up?

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    JonathanArias
    JonathanArias
    Legend
    Nov 29, 2017 3:48 PM UTC

    UTC is made by Extensis, that is the web server version of their font manager.

    https://www.extensis.com/support/universal-type-server-6-support/

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      JonathanArias
      JonathanArias
      Legend
      Nov 3, 2017 3:52 PM UTC

      i had this issue. I installed the suitcase fusion newest version and worked of that while i waited on IT

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      Mike_Gondek10189183
      Community Expert
      Mike_Gondek10189183Community ExpertAuthorCorrect answer
      Community Expert
      Nov 8, 2017 10:03 PM UTC

      Thanks Jon. We have the other Extensis product Universal Type Server.

      Since I installed the patch update to 2018 of 22.01 and the UTC patch that has went away. Not sure which one did it.

      Translate
      JonathanArias
      JonathanArias
      Legend
      Nov 9, 2017 1:12 AM UTC

      sure, we have UTS also company provided, but i do also keep suitcase fusion 8 running. in case. i don't trust my IT.

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