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Mike_Gondek10189183
Community Expert
Mike_Gondek10189183Community Expert
Community Expert
November 3, 2017
Answered

New Version Available PopUp Window & Extensis Font Auto Activate

  • November 3, 2017
  • 2 replies
  • 1218 views

This is the 4th time I got this  when booting 2015.3 on mac sierra. Have tried both options of update and remind me later.

I have 2018 installed but we have to use an older versions as the Extensis auto activate plug is not installed in 2018 makes Illustrator not very productive without.

Anyone else experiencing this or have suggestions for how to stop the the pop up.

Is the Extensis auto activate plug in working with CC2018? We have 6.14 UTC installed, so they probably got to get us to 6.15. Our IT dept at work is testing before releasing to the agency and I do not own that to load at home and test.

    This topic has been closed for replies.
    Correct answer Mike_Gondek10189183

    Thanks Jon. We have the other Extensis product Universal Type Server.

    Since I installed the patch update to 2018 of 22.01 and the UTC patch that has went away. Not sure which one did it.

    2 replies

    9
    9Deluxe
    Participating Frequently
    November 29, 2017

    I am getting this in Win 7, but unfortunately, this answer doesn't work for me:

    "We have the other Extensis product Universal Type Server.

    Since I installed the patch update to 2018 of 22.01 and the UTC patch that has went away."

    To the best of my knowledge, I don't have any Extensis products. Anyone know what else would be causing this annoying pop-up?

    JonathanArias
    JonathanArias
    Legend
    November 29, 2017

    UTC is made by Extensis, that is the web server version of their font manager.

    https://www.extensis.com/support/universal-type-server-6-support/

      JonathanArias
      JonathanArias
      Legend
      November 3, 2017

      i had this issue. I installed the suitcase fusion newest version and worked of that while i waited on IT

      Mike_Gondek10189183
      Community Expert
      Mike_Gondek10189183Community ExpertAuthorCorrect answer
      Community Expert
      November 8, 2017

      Thanks Jon. We have the other Extensis product Universal Type Server.

      Since I installed the patch update to 2018 of 22.01 and the UTC patch that has went away. Not sure which one did it.

      JonathanArias
      JonathanArias
      Legend
      November 9, 2017

      sure, we have UTS also company provided, but i do also keep suitcase fusion 8 running. in case. i don't trust my IT.

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