1 problem (1failure) was found in a background task - error when exporting to pdf

[camelbreath]

Windows 10/64   Core i7 3.5  16g RAM

I am running InDesign 16.1/64. I am attempting to export a previously exported file to print quality pdf and get an error: "1 problem (1failure) was found in a background task." I also attempted to print to pdf and get: Printing Error: The Adobe Print Engine has failed to output your data due to an unknown proble. When I attempt to export it to JPEG, I get a blank white file. I deleted preferences earlier today and the program has been running fine until this issue.

Can anyone help?

Thanks to those who know more than me,

Joe

[Jumpenjax · Accepted solution]

Did you run: File>Package? You can look the for error in that area.

[camelbreath]

Thanks Jump,

I will give it a whirl.

Joe

[camelbreath]

Jax,

You must have sprinkled digital pixie dust. I ran the package routine and no errors popped up — and not only did that mutha create a pdf, it let me export one too. Slam dunk. I am adding packaging to my litany of Indd remedies.

Thanks for you info and help,

Have a goodun,

Joe

[Jumpenjax]

I use package all the time. Let's ya know when you are working on a large project if anything is missing or not saved correctly. Plus everything is in a neat little package and like you said, including the pdf. Love the Disney reference, I am minutes away from the mouse house.

Glad it help!

Lisa

[camelbreath]

I package every project routinely, but never considered it a diagnostic tool.

Thanks again,

Joe

[Heethor]

Hello there. This did not work for me...unfortunately.   I get this error when I try to package. When I try to create a PDF by normal means, it just churns and churns, and nothing happens. When I then close the .indd file, it gives me another error. 

It's spinning right round, baby, right round, like a record baby, right round, round, round.

Then when I click on that background spinning icon, I get "Failed to Export to PDF."