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100% black is not being right for printing and coming out as 4 colours when exported as a pdf

Enthusiast ,
Jun 25, 2019 Jun 25, 2019

I am facing a big problem about the 100% black is not being right for printing and coming out as 4 colours, from my InDesign document when I export it as a pdf. My swatch for the black text  in Indesign is set at C=0 M=0 Y=0 and K=100, which seems not to work as100% BLACK after I have export it so pdf? Please can anybody help me, so I can get 100% black text in my PDF?

The only thing I want AFTER I export the pdf, is that the BLACK TEXT are  100% black, not a 4 colour rich black, in the exported pdf. I also have the same issue in Illustrator? So what is going on?

Thank you so muh!

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correct answers 1 Correct answer

Enthusiast , Jun 29, 2019 Jun 29, 2019

Hi everybody!!!

The problem was my Acrobat!!

I uninstalled it,  and then I have reinstalled it and now it works!!!! See video: Loom | Free Screen & Video Recording Software

Thanks a lot everybody for your help!!!!

 

I don't know if this is a bug, but 2 others of my friends had the same problem. So I have to contact them and ask them to uninstall the Acrobat.

Again Thank you!!

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Enthusiast ,
Jun 28, 2019 Jun 28, 2019

I've seen the video (thanks). The change to rich black shouldn't be happening. As has been said, there's something with your system. Start small by cleaning preferences and caches as has been recommended and, if not... I'd think on reinstalling.

PD. Have you tried placing the PDF in INDesign and previewing its separations there? Just to get sure that it is not something related only with Acrobat.

Best regards

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Enthusiast ,
Jun 28, 2019 Jun 28, 2019

sorry how do I cleaning preferences and caches?

I have meet 2 others who have the same problems as I have with the 100% black in Indesign, and they got 4 colurs black in pdf. So it is not jus me?

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Community Expert ,
Jun 28, 2019 Jun 28, 2019

Troubleshooting 101: Replace, or "trash" your InDesign preferences [2009 Outdated & Locked]

At this point we are all guessing. If you could share the InDesign file and your PDF via Dropbox or your CC account it would be easier to help.

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Enthusiast ,
Jun 28, 2019 Jun 28, 2019

You can download my file here Hightail  By the way, this is only a test. But at the moment all my 100% black text in all files in Indesign are 4 colors after I have exported to PDF.

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Enthusiast ,
Jun 28, 2019 Jun 28, 2019
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Community Expert ,
Jun 28, 2019 Jun 28, 2019

Both the Acrobat Pro Object Inspector and the Enfocus PitStop Pro Inspector indicate that the text is 0cmy100k.

oi.png

ei.png

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Enthusiast ,
Jun 28, 2019 Jun 28, 2019

Very strange??

But with me and 3 others here, we have all the same issue with 3 computers.

I havn't pitstop, but by Acrobat says 4 colors on text , see here: https://prnt.sc/o854aa

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Community Expert ,
Jun 28, 2019 Jun 28, 2019

What happens when you change from separations to object inspector in the dropdown menu of the output preview window/panel?

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Enthusiast ,
Jun 29, 2019 Jun 29, 2019

This happen with the inspector: https://prnt.sc/o897rx

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Enthusiast ,
Jun 29, 2019 Jun 29, 2019

I just saw this in my InDesign Color settings: https://prnt.sc/o89jrw

Can this be the issue ??

But shall it be set to Europe General Purpose 2, or Europe Prepress?

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Community Expert ,
Jun 28, 2019 Jun 28, 2019

I'm also not seeing a problem with either Object Inspector or the Separations preview in the latest version of AcrobatPro DC.

Have you tried restarting your computer and reopening the Test_adobe.pdf?

Screen Shot 5.png

Screen Shot 4.png

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Enthusiast ,
Jun 29, 2019 Jun 29, 2019

Why doesn't I get same result as you?? Rob day?

I have also restarted my Mac, and open the file again, but same problem. The black has 4 colors??

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LEGEND ,
Jun 29, 2019 Jun 29, 2019

You don’t get the same result because your text is RGB. This have showed us this: it is clear from your screen shot in the inspector.

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Enthusiast ,
Jun 29, 2019 Jun 29, 2019

That is not correct! I use CMYK ; see my printscreen http://prntscr.com/o8a266

I have been working with InDesign for 20 years. I have never had this problem, that my 100% black is being 4 colors in PDF

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Enthusiast ,
Jun 29, 2019 Jun 29, 2019

Please see my video, everything in Indesign is black text,  Loom | Free Screen & Video Recording Software - but I have never used inspector , always use seperation.

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Community Expert ,
Jun 29, 2019 Jun 29, 2019

Although totally unrelated to your issue, I did notice this in your video, if the content preparation window annoys you (like it does me and many other users):

Hide the message Content Preparation Progress when opening a PDF file 

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Community Expert ,
Jun 29, 2019 Jun 29, 2019

If the text is being converted on export to RGB, then the separations preview showing CMYK text makes sense as the inspector indicates the text is RGB. Separations preview is not a true indicator of how a file will RIP/separate, as many PDF workflow/RIP software will cleanly convert RGB black to K only black, whereas the separations preview does not have this feature, so it can be misleading. The object inspector should always show the true current value of an object, not what a possible conversion may or may not be as is the case with separations preview.

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Community Expert ,
Jun 29, 2019 Jun 29, 2019

If the text is being converted on export to RGB

Hi Stephen, have you downloaded her PDF in #33 and inspected the text? If someone else sees the text object as RGB with the PDF passing PDF/X-4 compliance, there is a major bug in play.

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Community Expert ,
Jun 29, 2019 Jun 29, 2019

I downloaded both files, and they are CMYK... That being said I can't be 100% certain that the PDF file that I inspected earlier today is the same file as in the video.

It would be a common and easy thing to say this is a case of user error. Just as it would be a common and easy thing to say that this is due to software bugs.

I did notice that the PDF export was modified, however, the settings shown should not have created an RGB conversion. I'd like to see a unedited PDF setting used.

Like the rest of the forum, I am at a loss to explain what is going on.

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Community Expert ,
Jun 29, 2019 Jun 29, 2019

I did notice that the PDF export was modified, however, the settings shown should not have created an RGB conversion. I'd like to see a unedited PDF setting used.

Did you check the PDF for PDF/X-4 compliance? The copy I downloaded passed, and I returned it to haneadino​ and she is still seeing RGB. Clearly something is up with her AcrobatPro installation.

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Community Expert ,
Jun 29, 2019 Jun 29, 2019

Yes Rob, I used both Acrobat and PitStop Pro and it passed PDF/X-4 compliance, with the text as CMYK in both Acrobat and PitStop.

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Community Expert ,
Jun 29, 2019 Jun 29, 2019

I wonder if this could be a Mojave/Acrobat problem? haneadino​’s version is a bit newer than mine, but my Cloud app tells me I'm up to date. Unfortunately i can't test in Mojave.

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Community Expert ,
Jun 29, 2019 Jun 29, 2019

Since a week ago when work updated my Mac, I’m on Mojave with latest everything and I can’t reprodice these issues.

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Community Expert ,
Jun 29, 2019 Jun 29, 2019

We don’t seem to be looking at the same file.

Screen Shot 6.png

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Enthusiast ,
Jun 29, 2019 Jun 29, 2019

It is the same file as I have done from the Indesign file!

It seems that I can't get help here on the forum ?

Where shall I go??

I have been working with InDesign for 20 years. I have never had this problem, that my 100% black is being 4 colors in PDF

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