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Adobe Blinking

New Here ,
Mar 18, 2024 Mar 18, 2024

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Everytime I use a tool on any of my adobe apps, the screen starts blinking
If I keep pressing, the full screen turns black

 

I use a PC, windows 11, intel core i7 10th gen and 16 gb RAM

Everything is updated; windows, drivers and the adobe
I leave a video with the issue to get a better idea
Please help

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correct answers 1 Correct answer

Community Expert , Mar 18, 2024 Mar 18, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from desktop">

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Community Expert ,
Mar 18, 2024 Mar 18, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from desktop">

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Community Expert ,
Mar 18, 2024 Mar 18, 2024

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that looks like a graphics card issue.  make sure that driver is updated, and if so, check compatibility, https://helpx.adobe.com/creative-cloud/system-requirements.html

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New Here ,
Mar 18, 2024 Mar 18, 2024

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it is updated and I am using a compatible card (intel iris plus graphic)

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Community Expert ,
Mar 18, 2024 Mar 18, 2024

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Try unticking "GPU Performance" in Settings, then closing and reopening InDesign.

Screenshot 2024-03-18 at 13.52.33.png

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New Here ,
Mar 18, 2024 Mar 18, 2024

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That option is only available on MAC

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Community Expert ,
Mar 18, 2024 Mar 18, 2024

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Try turning off the Rulers.

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Community Expert ,
Mar 18, 2024 Mar 18, 2024

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That too was a Mac issue.

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New Here ,
Aug 20, 2024 Aug 20, 2024

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This might be a GPU issue. Try disabling hardware acceleration in Adobe apps. If that fails, reinstall or check for driver conflicts.

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