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Participant
February 22, 2025
Question

Adobe downloaded font not 'activating'

  • February 22, 2025
  • 2 replies
  • 268 views

Hello!

I was using InDesign on my Windows laptop and everything was working just fine two days ago. I turned my computer off (saved my InDesign file and closed the application). 

When I turned on my computer yesterday it said loading fonts so I gave it time but half an hour later it still showed the background tasks to be 'activating font' I tried to go on the Creative Cloud desktop app and the fonts page would just show the loading sign.

I tried to log out of my CC app and on the InDesign, multiple times now and tried to turn off the auto-activate fonts ( edit>< preferences > file handling)

But still, the same issue today, I am not sure what to do. Could someone please help me!! 

I have attached some images to show you what I mean. 

Should I maybe remove and re-add the font? But it still isn't loading on the cc desktop app so I'm not sure that will help. 

( PS - I tried to see if the font would work on Photoshop but when I search the font the font will not show up there either. ) 

 

, I

 

 

 

2 replies

JR Boulay
Community Expert
Community Expert
February 22, 2025
Acrobate du PDF, InDesigner et Photoshopographe
Mike Witherell
Community Expert
Community Expert
February 22, 2025

Just requoting what was stated before:

Go to Adobe Fonts website and ensure you're logged in. Ensure you're logged into Creative Cloud Desktop app.

Sometimes with Adobe Fonts it is necessary to sign out from your Adobe ID in the desktop app and then sign in again. For some reason that "wakes up" the fonts and makes them activate and perform correctly.

Mike Witherell