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Marianne21870572ki3d
Participating Frequently
November 23, 2021
Answered

Adobe Fonts not Activating with InDesign 17.0.1 and Mac OS Monetery

  • November 23, 2021
  • 5 replies
  • 843 views

HELP! I have just upgraded to Mac OS Monetery and InDesign 2022 and now im having all sorts of font issues! Most importantly the fonts are active in 'Adobe Fonts' however when i open my InDesign file it says 'Adobe Fonts could not find any matching Fonts' - why is this happening and why hasn't it been fixed already!?!?! 

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Correct answer Laubender

Hi Marianne,

it seems there is a solution described here:

https://community.adobe.com/t5/adobe-fonts-discussions/problem-mit-adobefonts-unter-os12-01-mit-m1-prozessor/m-p/12551551#M5011

 

Regards,
Uwe Laubender

( ACP )

5 replies

L
Community Expert
LaubenderCommunity ExpertCorrect answer
Community Expert
November 26, 2021

Hi Marianne,

it seems there is a solution described here:

https://community.adobe.com/t5/adobe-fonts-discussions/problem-mit-adobefonts-unter-os12-01-mit-m1-prozessor/m-p/12551551#M5011

 

Regards,
Uwe Laubender

( ACP )

    M
    Marianne21870572ki3dAuthor
    Participating Frequently
    November 27, 2021

    That worked!! Thank you so much for all your help! 🙂 Such a relief!

    L
    Community Expert
    LaubenderCommunity Expert
    Community Expert
    November 25, 2021

    Hi Marianne,

    seems that you are not alone. Found this at the Adobe Fonts forum:

     

    Problem mit AdobeFonts unter OS12.01 mit M1 Prozessor
    hendrikscherdin, Oct 31, 2021
    https://community.adobe.com/t5/adobe-fonts-discussions/problem-mit-adobefonts-unter-os12-01-mit-m1-prozessor/td-p/12486736

     

    Regards,
    Uwe Laubender

    ( ACP )

    M
    Marianne21870572ki3dAuthor
    Participating Frequently
    November 25, 2021

    Thanks so much for both those links, a big help! Seems its a common problem with the M1 and Monetery upgrade, I really hope they fix this major issue ASAP!

     

    L
    Community Expert
    LaubenderCommunity Expert
    Community Expert
    November 25, 2021

    "Also, the 'manage fonts' area on the Creative Cloud desktop app doesn't load at all, it just has a loading wheel that goes around and around so maybe CC desktop app needs a bug fix for the new OS. I really hope they fix this soon!!"

     

    Hm.

    You may ask for trouble-shooting this at:

    https://community.adobe.com/t5/adobe-fonts/ct-p/ct-fonts?page=1&sort=latest_replies&tabid=all

     

    Regards,
    Uwe Laubender

    ( ACP )

    L
    Community Expert
    LaubenderCommunity Expert
    Community Expert
    November 25, 2021

    That's bad. Then I'd try an additional step:

     

    Deactivate all fonts from Adobe Fonts.

    Log out from the Adobe Creative Cloud Desktop App.

    Restart the machine.

    Log in again to the Adobe Creative Cloud Desktop App.

    Activate all previous deactivated fonts from Adobe Fonts.

    Start up InDesign.

     

    I really hope, that this issue is not directly tied to your system upgrade.

    Could you go back to the previous version of your system?

     

    Regards,
    Uwe Laubender

    ( ACP )

    M
    Marianne21870572ki3dAuthor
    Participating Frequently
    November 25, 2021

    That doesn't work either - it is so bad!

     

    The issue is 100% directly tied to the system upgrade as i am also running another Mac which doesn't have Monterey but uses InDesign 2022 (version 17.0.1) and don't have these same issues with the fonts activating! 

     

    Also, the 'manage fonts' area on the Creative Cloud desktop app doesn't load at all, it just has a loading wheel that goes around and around so maybe CC desktop app needs a bug fix for the new OS. I really hope they fix this soon!!

     

     

    L
    Community Expert
    LaubenderCommunity Expert
    Community Expert
    November 24, 2021

    Hi Marianne,

    I would log out from the Adobe Creative Cloud Desktop App.

    Restart the machine.

    Log in again to the Adobe Creative Cloud Desktop App.

    Then start up InDesign.

     

    Regards,
    Uwe Laubender

    ( ACP )

    M
    Marianne21870572ki3dAuthor
    Participating Frequently
    November 25, 2021

    Thanks Uwe. That doesn't work, Ive tried even reinstalling the creative cloud desltop app but nothing seems to be working! 

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