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ALT and drag to duplicate an object creates 3 objects instead of 1 in InDesign 2020 on macOS

Community Beginner ,
Jan 30, 2020 Jan 30, 2020

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Hello! I am working with In-Design CC 2020 and I noticed that when I use alt and drag to duplicate an object, it's not working as I used to know, but instead, it creates something like step and repeat! 

It creates 2 more objects! It's so frustrating.....

 

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Adobe Community Professional ,
Jan 30, 2020 Jan 30, 2020

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Hello, are you on Mac or PC ? Everything working fine for me on a MacbookPRO and Catalina with ID 2020

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Community Beginner ,
Jan 30, 2020 Jan 30, 2020

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I am working with iMac and Catalina, I just bought it!

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Enthusiast ,
Jan 31, 2020 Jan 31, 2020

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So you are using the Option key then, right?

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Community Beginner ,
Jan 31, 2020 Jan 31, 2020

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Of course! And I am doing it the right way, first I am pressing the alt key and then I am selecting the object. Dragging though the object, it doesn't just duplicates, but instead it "tripplecates"!!!!

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Adobe Employee ,
Jan 31, 2020 Jan 31, 2020

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Hi there,

 

Sorry to hear about this. That's definitely not normal. I would request if you can share a few more details like:

  • Exact version of InDesign and operating system.
  • Is the issue related to a specific document? If yes, could you please share the document with us? You can upload it to the creative cloud and share the download link.
  • Has this feature ever worked on this system? 

 

Regards,

Srishti

 

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Community Beginner ,
Jan 31, 2020 Jan 31, 2020

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imac with Catalina 10.15.2

Indesign ver. 15.0.1

The problem is the same in all documents.

 

My company bought the computer and InDesign 2 weeks ago!

From the first time I opened a file, I noticed the problem.

Is it possible that I have to do a correction within keyboard shortcuts?             

I  am sending you some screenshots.

 

first step

01.png

 

second step, I am selecting the object trying to duplicate

02.png

 

and the result is....

 

03.png

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Community Beginner ,
Jan 31, 2020 Jan 31, 2020

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I am pressing only the alt key during this.

If I press the shift, the duplicated objects react like the way we all know!

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Adobe Employee ,
Mar 01, 2020 Mar 01, 2020

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Hi there,

 

Sorry about the delay in reposnse. I am hopeful that the issue is resolved by now. If not, I would request try resetting InDesign preferences and let us know how it goes. 

 

Close all adobe applications

Go to Locations:

~/Library/Caches

~/Library/Preferences

Rename Adobe InDesign and com.adobe.indesign to Adobe InDesign.old and com.adobe.indesign.old

Launch InDesign from the CC

 

Please note that resetting preferences will remove all the custom settings and InDesign will launch with default settings. This way all your old settings will be saved in .old folders and InDesign will recreate new folders with default settings.  

 

Regards!

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New Here ,
Jun 16, 2020 Jun 16, 2020

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I am experiencing the same issue right now updating to the new InDesign.

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New Here ,
Dec 10, 2020 Dec 10, 2020

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How has this not been fixed yet? It's a really annoying issue!

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New Here ,
Feb 05, 2021 Feb 05, 2021

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I am having this issue, only when I use Alt and drag, it creates two copies. It just started doing this today.

  • InDesign 2021
  • Windows 10

Picture1.pngPicture2.png

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Adobe Community Professional ,
Feb 06, 2021 Feb 06, 2021

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Adobe Community Professional ,
Jul 28, 2021 Jul 28, 2021

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This did not resolve.

Cleared caches and reset preferences.

Each time you hold opt it creates the expected duplicate item but also an additional item aligned between the two.

Arrow keys are not pressed and do not affect this.

It almost appears like the blend feature in Illustrator...

InDesign CC2019 14.0.2

Mac OS Catalina 10.15.7

 

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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New Here ,
Aug 02, 2021 Aug 02, 2021

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Hi Kevin, 

Having the same issue myself now. Did you manage to find a solution?

Thanks in advance! 

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New Here ,
Feb 22, 2021 Feb 22, 2021

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On Windows: Pushing the arrow up on the keyboard while holding Alt and drag (a bit tricky with only two hands, but use the Alt-gr) will give you more duplicates. Pushing the arrow down on the keyboard while holding Alt and drag will reduce number of duplicates.

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New Here ,
Sep 02, 2021 Sep 02, 2021

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LATEST

This resolved the issue - it started a few minutes ago in the middle of editing a document. It took a couple tries to get the button combo correct, but it's back to only duplictating once. Thank you!

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Adobe Community Professional ,
Aug 02, 2021 Aug 02, 2021

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Adobe Community Professional ,
Aug 02, 2021 Aug 02, 2021

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I'm also an ACP so I tried all the normal troubleshooting prior to posting.

Resetting the current version and removing caches did nothing.

 

The solution we found was to completely blow away the folders for any version of InDesign in the ~Library/Caches and ~Library/Preferences and then restarting the entire machine not just the current version.

 

The user had 2018 and older folders still in the Library from previous upgrades.

I'm theorizing that leaving previous version preference or cache from an older install may have been causing the issue.

 

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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Adobe Community Professional ,
Aug 03, 2021 Aug 03, 2021

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Hi Kevin,

that's something I also experienced with InDesign when several versions are or were installed.

To get a clean install or a clean trashing of preferences and chaches best temporarily remove also the preferences and caches for all other installed versions of InDesign.

 

Regards,
Uwe Laubender

( ACP )

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Adobe Community Professional ,
Aug 03, 2021 Aug 03, 2021

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Problem is with a clean install you cant migrate settings from previous if you wipe out the folders.

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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