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herzogjr
Participant
January 19, 2024
Answered

Audio file not continuing to play after page turn

  • January 19, 2024
  • 2 replies
  • 799 views

HELP!

 

I am having issues with playing an audio file on InDesign. It won't play throughout the whole indesign online link. The audio file is placed on the 2nd page (there are 41 pages).

 

After turning to the next page, the audio file stops suddenly, even with 'Stop on page load' unticked. This should not be happening.

 

I would like to have the audio file play as the viewer flicks through the InDesign online link. Can someone please advise 🙂

    This topic has been closed for replies.
    Correct answer Steve Werner

    So if I understand correctly, it is only possible to have an audio file play on one slide, then when you turn to the next one, it'll automatically stop? That is odd, because why would there then be an option to have it stop on the next page.

     

    The option to have it keep on playing or stop on the next page load assumes that it should be possible no?

     

    So it is not possible to have an audio file play once one loads up a published online link, and have it play through as someone scrolls through the different slides until it eventually reaches its end on the audio file? Why is there then an option to even add an audio file? 

     

    Appreciate all your feedback, I know it's not your fault, but just a bit frustrating that Adobe would even build in that option if it can't just play throughout the published link...


    Here's another thread with a similar question. It's seems to give Bob's answer:

     

    https://community.adobe.com/t5/indesign-discussions/audio-in-publish-online/td-p/11740494

    2 replies

    J
    James29783211fbil
    Participant
    October 30, 2024

    I have this same issue, but with an interactive PDF. It used to work, but at some point (possibly on updating my OS), audio would stop playing upon turning the page, despite selecting the option to have it play 'until disabled'. Did you ever get to the bottom of this?

    BobLevine
    Community Expert
    BobLevineCommunity Expert
    Community Expert
    October 30, 2024

    This post has nothing to do with PDF, which, if you've been paying attention is not a format that lends itself to much of anything in the way of interactivity. This is especially true for multimedia.

     

    If you want more help, we'll need more detail but please provide it in a new discussion. I'm locking this one to avoid any future confusion.

    Mike Witherell
    Community Expert
    Mike WitherellCommunity Expert
    Community Expert
    January 19, 2024

    What exported filetype are you using? If PDF, what software is testing its play?

    Mike Witherell
    Steve Werner
    Community Expert
    Steve WernerCommunity Expert
    Community Expert
    January 19, 2024

    @Mike Witherell : The tag on the message suggests that it's in Publish Online

     

     

    H
    herzogjrAuthor
    Participant
    January 20, 2024

    That's correct! It's in Publish Online...

     

    Any advice on how to make it work as I describe would be greatly appreciated

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