• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Blue Windows instead of blue screen after latest Update (Windows)

Explorer ,
Apr 23, 2024 Apr 23, 2024

Copy link to clipboard

Copied

Hi, 

I have just installed this update by Creative Cloud:

2024-04-23_shot_002.png

 

But this nice blue window appears after the first start of ID:

2024-04-23_shot_001.png

 

Maybe blue text on blue background...?

 

Any ideas what this could be?

TOPICS
Bug

Views

82

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 23, 2024 Apr 23, 2024

Copy link to clipboard

Copied

Try resetting your preferences:

Windows: Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.
macOS: While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.
A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

 

Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Apr 23, 2024 Apr 23, 2024

Copy link to clipboard

Copied

Okay, so it's maybe an unknown cause and therefore the usual trick for everything & for years: resetting and loosing the preferences ... 😞

 

But at the moment ID starts normally. Maybe just a "temporarily bug" after this latest small update.

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 23, 2024 Apr 23, 2024

Copy link to clipboard

Copied

LATEST

Even after an update things can go wrong. 

So the routine thing to do is the usual tricks.

The link for resetting prefernces also has a more in-depth method of clearing your cache too.

 

If they are not working then let us know.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines