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Can't export quotation marks in an open source font to PDF

New Here ,
Nov 23, 2021 Nov 23, 2021

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I updated my OS to Monterey and this started to happen: open-source font Heebo can not be properly exported to PDF because quotation marks turn to a weird rectangle. If I change the font it goes back to normal. But unfortunately, I need to use this font. I updated the InDesign version to 17.0. It didn't help.

Any ideas?

 

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Import and export

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Community Expert ,
Nov 24, 2021 Nov 24, 2021

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Hi Irrumba,

this could be a bug with InDesign 17.0 or 17.0.1 on Mac OS.

We recently had a case here at the forum with a similar issue regarding Umlauts, ä,ö,ü,Ä,Ö,Ü with a different font downloaded from Google Fonts: Arimo. On my Windows 10 system I had no issues at all. See:

 

Umlauts generate small square after export
SayMyNameSayMyName, Nov 22, 2021
https://community.adobe.com/t5/indesign-discussions/umlauts-generate-small-square-after-export/m-p/1...

 

How is Heebo installed in your system? Do you use a font management application on your machine?

Will it work if you uninstall the font and make it available for InDesign only by the following options:

 

[1] Copy the font file to the Fonts folder of your Adobe InDesign 2022 application folder.

[2] Make the font available only for documents that share the same folder with a Document fonts folder where the font file is copied to.

 

Do a bug report at Adobe InDesign UserVoice:

https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs

 

In case my suggestions above will not work:

Switch back to InDesign 2021 version 16.4.

 

Regards,
Uwe Laubender

( ACP )

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New Here ,
Nov 24, 2021 Nov 24, 2021

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Thank yo so much, Uwe! Your solution to reinstall the font into the InDesign directory worked.
Will need to figure out how to properly install the font to work with it in Illustrator. 

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New Here ,
Jan 26, 2022 Jan 26, 2022

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You helped me so much thank you! 

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Community Expert ,
Nov 24, 2021 Nov 24, 2021

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Hi Irrumba,

maybe it will also work if you install the font again in the system.

That was the solution to a similar issue here:

https://community.adobe.com/t5/indesign-discussions/export-to-pdf-destroys-font/m-p/12547620#M455024

 

Regards,
Uwe Laubender

( ACP )

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