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Can't grab and move text or objects in InDesign

Community Beginner ,
Feb 06, 2025 Feb 06, 2025

All layers are unlocked. I can only more things by arrow keying them around with the keyboard. Can't grab with the mouse and drag to a different position. Can copy and paste. But only arrow key the item arround. I've reset preferences. Uninstalled and reinstalled InDesign. Rebooted the computer several times. It just doesn't work. Is this a recent update issue?

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Bug , Performance
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correct answers 1 Correct answer

Community Expert , Feb 07, 2025 Feb 07, 2025

Katelin@Baer

 

Please check this thread:

 

https://community.adobe.com/t5/indesign-discussions/issue-with-origin-position-when-moving-objects/td-p/15134710

 

Looks like the culprit is a recent Windows update. 

 

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Community Expert ,
Feb 06, 2025 Feb 06, 2025

There were several threads recently that reported the same problem. When you attempt to move items, do you see the crossed red circle?

 

In any case, it seems to be a problem introduced in InDesign 20.1.

 

What's your operating system version?

 

You may want  to try to roll back to InDesign 20.0.1, you can do so from the Creative Cloud app (find InDesign, then Other Versions menu).

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Community Beginner ,
Feb 06, 2025 Feb 06, 2025

Yes, it's the no smoking sign "crossed red circle". I have InDesign 20.0.1. I don't see how I can find an older version to install on the website.

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Community Expert ,
Feb 06, 2025 Feb 06, 2025

What happens if you use the latest version, 20.1?

David Creamer: Community Expert (ACI and ACE 1995-2023)
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Community Beginner ,
Feb 06, 2025 Feb 06, 2025

Sorry, I miss typed, it's 20.1. I've had this problem for about a week and just today uninstalled what I had and reinstalled the latest version.

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Community Expert ,
Feb 06, 2025 Feb 06, 2025

OK--wasn't sure. The previous version was actually 20.01.

image.pngexpand image

 

David Creamer: Community Expert (ACI and ACE 1995-2023)
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Community Expert ,
Feb 06, 2025 Feb 06, 2025

Could you tell us the operating system and version number?

Could you supply the InDesign version number?

Have you tried anything in this compendium of troubleshooting?

Mike Witherell
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Community Beginner ,
Feb 06, 2025 Feb 06, 2025

My computer has Windows 11 Pro, version 24H2. InDesign 20.0.1

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Community Expert ,
Feb 06, 2025 Feb 06, 2025

I'm confused--are you running 20.01 or 20.1?

Is the problem in just one version or both?

What is your GPU model and driver version?

 

David Creamer: Community Expert (ACI and ACE 1995-2023)
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Community Beginner ,
Feb 06, 2025 Feb 06, 2025

Just running 20.1.
GPU 0 is Intel(R) Iris(R)Xe.
Driver verison 32.0.101.6129

GPU 1 is NVIDIA GeForce RTX 4050 Laptop GPU
Driver version 32.015.6078


Could it be NVIDIA? I updated that recently also and that always gives me camera issues with Microsoft Teams. Should I uninstall and reinstall that?

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Community Expert ,
Feb 06, 2025 Feb 06, 2025

Where are you getting the driver version? For your system, it should be 572.16. Also, are you using the Studio or Game Ready driver?

Here is an example of my NVIDIA control panel:

image.pngexpand image

 

David Creamer: Community Expert (ACI and ACE 1995-2023)
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Community Beginner ,
Feb 06, 2025 Feb 06, 2025

I have the studio driver version 572.16. Not the gaming one.

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Community Beginner ,
Feb 06, 2025 Feb 06, 2025

Installed Indesign 19.5.2. And the issue is still presenting it's self.

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Community Expert ,
Feb 07, 2025 Feb 07, 2025

Katelin@Baer

 

Please check this thread:

 

https://community.adobe.com/t5/indesign-discussions/issue-with-origin-position-when-moving-objects/t...

 

Looks like the culprit is a recent Windows update. 

 

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Community Beginner ,
Feb 07, 2025 Feb 07, 2025

I did a Windows os repair last night. And that seems to have fixed it. Thank you all!

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Community Expert ,
Feb 07, 2025 Feb 07, 2025
quote

I did a Windows os repair last night. And that seems to have fixed it. Thank you all!


By KatelinBaer

 

You're welcome. 

 

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Community Expert ,
Feb 07, 2025 Feb 07, 2025

For the sake of many other Windows users, can anyone identify the exact name/number of the afflicted Windows patch number and the date it became available?

Mike Witherell
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Community Beginner ,
Feb 07, 2025 Feb 07, 2025
LATEST

Here is my update schedule. The issue for me started on the 31st.

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