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Help! I can't create a new doc anymore, the window doesn't appear, I reinstalled the software but to no avail
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Sounds like the dialog could be off the screen. Have you reset your preferences? Reinstalling does not do that.
What version of InDesign? What operating system?
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I'd agree with Bob about restoring preferences and caches. Here's how:
https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/
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With the excellent advice from @BobLevine and @Steve Werner
I would like to add:
Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html