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Help! I can't create a new doc anymore, the window doesn't appear, I reinstalled the software but to no avail
Sounds like the dialog could be off the screen. Have you reset your preferences? Reinstalling does not do that.
What version of InDesign? What operating system?
I'd agree with Bob about restoring preferences and caches. Here's how:
With the excellent advice from @BobLevine and @Steve Werner
I would like to add:
Reinstalling rarely fixes everything - you can do a complete reinstall using theCreative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html