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Document Geek
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Document GeekCommunity Expert
Community Expert
October 13, 2021
Question

CC Library items showing as local, not cloud based

  • October 13, 2021
  • 2 replies
  • 3478 views

When I use linked graphics from my CC libraries, they show up as having a local file path, and not actually being in the cloud. So when my team members go to use this assets, all they get is agray box with a missing link. Did something change recently? It was my understanding that in the past, items in CC libraries were actually stored in the cloud. That seems to me to be the entire point of using CC libraries.

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    2 replies

    Steve Werner
    Community Expert
    Steve WernerCommunity Expert
    Community Expert
    October 13, 2021

    @Document Geek 

    Are you sure you didn't accidentally choose Place Copy instead of Place Linked when you imported the CC Libraries graphic. The difference is shown if you right-click on the graphic in CC Libraries. Choosing Place Copy would embed the graphic locally on your computer.

     

    Here's what I get (as I always have) in InDesign CC 2021. There have been no change in the way this is handled. You can see that when I choose Place Linked, there is a link to the CC Libraries, and you can see the cloud icon on the corner of the image and in the Links panel.

     

    Document Geek
    Community Expert
    Document GeekCommunity ExpertAuthor
    Community Expert
    October 13, 2021

    Place Linked is not an option for me. Only Place Copy is. 

     

    Is there something special that I need to do when dragging an item into the CC Libraries panel in order to get that graphic hosted in the cloud? Right now, all the graphics default to a direct file path on my local machine.

     

    I'll try rebooting.

    Steve Werner
    Community Expert
    Steve WernerCommunity Expert
    Community Expert
    October 13, 2021

    If you can't figure it out, there's another forum which specialized in Creative Cloud Services. It includes CC Libraries:

     

    Creative Cloud Services

     

    There's a Libraries topic within that forum:

     

    Brad @ Roaring Mouse
    Community Expert
    Brad @ Roaring MouseCommunity Expert
    Community Expert
    October 13, 2021

    Did you perhaps accidentally turn syncing off in your CC app?

    Document Geek
    Community Expert
    Document GeekCommunity ExpertAuthor
    Community Expert
    October 13, 2021

    Nope. Syncing is turned on. This happens for my clients as well.

    E
    Community Expert
    Eugene TysonCommunity Expert
    Community Expert
    October 14, 2021

    How do I do that? That thread contains dozens of comments from frutrated users, and the "correct answer" from Adobe is 

    "creative cloud libraries are stored on your local file system in the standard location for application data. We do not provide a way for users to choose a different location."

     

    So do CC library assets really not live in the cloud? Because I've seen videos that DO show them living in the cloud.

     

    When you place a CC library item ( alinked graphic), does it show a local file path or a cloud path?


    Can you see the screenshot I posted? There's an edit button beside the location. And you set this to your creative cloud folder.

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