Participating Frequently

Question

Check boxes not showing checked

Forum|Forum|8 years ago
May 4, 2017
2 replies
11821 views

Hello; I've created an electronic notebook with check boxes and text fields for several items. The check boxes are formatted with Event = On Click and Appearence = Normal Off.

I exported the interactive pdf and when I click the checkboxes, they don't show as clicked until I click on the next interactive object (either another checkbox or a text box.

I've created similar notebooks before and the check boxes showed as checked as soon as I clicked on them.

I'm working in InDesign CC.

Could someone please explain to me what I've missed? I've compared these check box panels to those in previous files that worked and they appear to be the same.

Thank you.

This topic has been closed for replies.

T

tinabranan

Participant

I can't see if this was resolved or not ... I am having the same issue and am frustrated. Can you tell me how you fixed it?

J

Jeffrey_Smith

Community Expert

Exactly what issue are you having?

J

Jeffrey_Smith

Community Expert

First question, how are you viewing the interactive PDF, i.e. Acrobat Reader, through a browser with PDF plugin, etc.?

Second question, can you post the PDF for examination?

LWolfAuthor

Participating Frequently

Thank you for looking at it for me. Here is the file link.

Dropbox - Interactive_notebookr3.pdf

It is even more strange. The checkboxes do not appear and are not interactive in the online file. When I downloaded it, I was able to click the checkboxes, but the check mark barely shows.

In the exported version on my hard drive, they are outlined in bright navy blue and the check mark is black.

L

Laubender

Community Expert

Right you are. I originally viewed in Acrobat X, and the checkboxes performed as expected, but in DC they do not. I will inspect the PDF with DC.

Jeffrey_Smith wrote
Right you are. I originally viewed in Acrobat X, and the checkboxes performed as expected, but in DC they do not. …

Hi Jeffrey,
I wonder what is expected here.
Downloaded the PDF and tested with Adobe Readers 9.5 , X, XI and DC.

What I would expect is ( and maybe I expect too much? ) :

1. Show initial state after opening the PDF.

That seems to be ok in all my tested Adobe Readers.

2. Hover over the checkbox with my mouse:

Hover state is visible. Black stroke instead blue stroke.
Ok with all my tested Adobe Readers.

3. Click and release the checkbox with my mouse:
Click state is visible.

That's not ok with all my tested Adobe Readers:

A gray check mark is visible and a dotted rectangle.

Is this the expected behavior? Then it's bad UX.

I would like to see this after releasing the mouse:

But I can only see this after doing another click to the gray field surrounding the page or doing a tab to go to the next form field or clicking an area in the PDF that is not a form field.

Next issue:
My screenshot above was done after doing an extra tab on the keyboard.
Unfortunately that will advance me to the next checkbox here and showing this as a dotted rectangle.
Exactly as if I clicked at the checkbox and did not release my mouse.

Is this also expected behavior? Then it's bad UX as well.

Is InDesign's export to PDF the problem here?

Can we do something that the gray check mark is not shown, but the designed one?
Something in InDesign? Something in Acrobat?

Regards,
Uwe

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded