Command Z Greyed Out in InDesign 2024

[Tommas B]

Hi, working with the latest Indesign Version 2024, Command Z is grey and "safe" or "safe as" is not working ... have alreday deleted Indesign preferences for a couple of times, but problem appears again and again ... didnt find any solutions now for years ... somebody out there with some suggestions what to do? Thanks and best regards, Tommas

<Title renamed by MOD>

[Abhishek Rao]

Hi @Tommas B,

I’m sorry to hear that you’re experiencing issues with Command Z and the “Save” options in InDesign 2024. It sounds incredibly frustrating, especially when you’re trying to work efficiently. Just to let you know, the latest version of InDesign is now 2025, and I recommend updating to this version to see if it resolves the issue.

Could you please share details about your operating system? Also, is this issue specific to one file, or are you experiencing it across all your files? This information can help us pinpoint the issue more effectively.

In the meantime, you can try below: 

1. You mentioned you've done this before, but it's worth trying again. You can reset preferences by holding down Shift + Control + Alt (Windows) or Shift + Command + Option + Control (Mac) while starting InDesign. Reference

2. Sometimes, custom shortcuts can interfere. You can check your keyboard shortcuts in Edit > Keyboard Shortcuts.

Please let me know how it goes, and feel free to reach out with any further questions!

Thanks, 
Abhishek Rao

[Tommas B]

Hi Abhishek, thanks for replying ... System is iMac with macOS Sonoma ... the problem appears when i open an older (not really older sometimes only a few weeks) ... then i have to quit Indesign (unfortunately without the possibility safing my last editions) ... than starting InDesign again with resetting the preferences ... than it will work again and when i open another Indesign document it will happen and happen again ... really frustating

[Robert at ID-Tasker]

@Tommas B

Shouldn't be Command S?

"Z" is for Undo? 

Or on a Mac it's differently?

[Robert at ID-Tasker]

https://redokun.com/blog/indesign-shortcuts#file

[Tommas B]

Hi Robert ... it happens  for both commands: command-z and command -s

[Robert at ID-Tasker]

Try resetting preferences - and / or cache for InDesign. 

And what OS version? 

Have you just updated to Sequoia? 

[Tommas B]

... i am always resetting the preferences because this is the only way it works again ... OS Version 14.5 but it happend on all Versions befor since 2020 ...

[Robert at ID-Tasker]

https://community.adobe.com/t5/indesign-discussions/indesign-on-new-mac-mini/m-p/14912501#M592336

[leo.r]

This problem goes back as far as 2013. Here are some other threads discussing the same issue; not sure if any of them has a definite solution:

https://community.adobe.com/t5/indesign-discussions/save-options-grayed-out-in-indesign/m-p/10863791

https://community.adobe.com/t5/indesign-discussions/cannot-save-or-undo-after-latest-indesign-update...

https://community.adobe.com/t5/indesign-discussions/not-able-to-save-save-as-undo-ect/m-p/11761886

https://community.adobe.com/t5/indesign-discussions/indesign-cc-won-t-save-my-files/m-p/5167203