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Command Z Greyed Out in InDesign 2024

New Here ,
Oct 14, 2024 Oct 14, 2024

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Hi, working with the latest Indesign Version 2024, Command Z is grey and "safe" or "safe as" is not working ... have alreday deleted Indesign preferences for a couple of times, but problem appears again and again ... didnt find any solutions now for years ... somebody out there with some suggestions what to do? Thanks and best regards, Tommas

 

 

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Adobe Employee ,
Oct 14, 2024 Oct 14, 2024

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Hi @Tommas B,

 

I’m sorry to hear that you’re experiencing issues with Command Z and the “Save” options in InDesign 2024. It sounds incredibly frustrating, especially when you’re trying to work efficiently. Just to let you know, the latest version of InDesign is now 2025, and I recommend updating to this version to see if it resolves the issue.

Could you please share details about your operating system? Also, is this issue specific to one file, or are you experiencing it across all your files? This information can help us pinpoint the issue more effectively.

In the meantime, you can try below: 

  1. You mentioned you've done this before, but it's worth trying again. You can reset preferences by holding down Shift + Control + Alt (Windows) or Shift + Command + Option + Control (Mac) while starting InDesign. Reference

  2. Sometimes, custom shortcuts can interfere. You can check your keyboard shortcuts in Edit > Keyboard Shortcuts.

Please let me know how it goes, and feel free to reach out with any further questions!


Thanks, 
Abhishek Rao

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New Here ,
Oct 14, 2024 Oct 14, 2024

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Hi Abhishek, thanks for replying ... System is iMac with macOS Sonoma ... the problem appears when i open an older (not really older sometimes only a few weeks) ... then i have to quit Indesign (unfortunately without the possibility safing my last editions) ... than starting InDesign again with resetting the preferences ... than it will work again and when i open another Indesign document it will happen and happen again ... really frustating

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Community Expert ,
Oct 14, 2024 Oct 14, 2024

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@Tommas B

 

Shouldn't be Command S?

 

"Z" is for Undo? 

 

Or on a Mac it's differently?

 

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Community Expert ,
Oct 14, 2024 Oct 14, 2024

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New Here ,
Oct 14, 2024 Oct 14, 2024

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Hi Robert ... it happens  for both commands: command-z and command -s

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Community Expert ,
Oct 14, 2024 Oct 14, 2024

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Try resetting preferences - and / or cache for InDesign. 

 

And what OS version? 

 

Have you just updated to Sequoia? 

 

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New Here ,
Oct 14, 2024 Oct 14, 2024

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... i am always resetting the preferences because this is the only way it works again ... OS Version 14.5 but it happend on all Versions befor since 2020 ...

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Community Expert ,
Oct 14, 2024 Oct 14, 2024

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Community Expert ,
Oct 14, 2024 Oct 14, 2024

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