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copy and paste causes Indesign to crash

Enthusiast ,
Aug 03, 2021 Aug 03, 2021

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If I copy from Word and paste in Indesign then Indesign crashes. This occurs with all Word files and all Indesign files, even new ones. This has just started I have never seen it happen before in all the years I have worked with Indesign.

Any ideas?

Ian

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correct answers 1 Correct answer

Enthusiast , Aug 03, 2021 Aug 03, 2021

Sorry to bother you I fixed it by trashing preferences.

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Enthusiast ,
Aug 03, 2021 Aug 03, 2021

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Sorry to bother you I fixed it by trashing preferences.

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LEGEND ,
Sep 04, 2021 Sep 04, 2021

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Hi Ian,

 

We're glad you were able to fix the issue. Thank you for sharing the solution with us as well. It'd help other users with a similar situation.

 

We'd also request you to check out this community post for troubleshooting if you have such behavior in the future. I hope it helps.

 

Regards,

Ashutosh

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