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4

Data merge issues when upgrading to InDesign 19.4

New Here ,
Apr 22, 2024 Apr 22, 2024

Today I updated indesign to version 19.4. When I use the databases for the data merge function with linked images within the database, a message tells me that the images are not reachable. The files I’m working on, including databases and images, are in the Dropbox folder. I downgraded to version 19.3 and everything worked again. Can anyone help me?

 

{Reanmed By MOD}

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correct answers 1 Correct answer

Community Beginner , Jul 12, 2024 Jul 12, 2024

Hi All,
This issue has been fixed in the latest version of InDesign 19.5
Kindly update the data source file with the POSIX style path in Macintosh to work with data merge functionality smoothly.
Please refer to the helpx https://helpx.adobe.com/indesign/using/data-merge.html to know more about the difference between HFS and Posix style paths.
Note : Relative path as such /<foldername>/<filename> is no longer supported after the fix, as it considers the starting “/” as an absolute path. Instead the r

...
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Community Expert ,
Apr 22, 2024 Apr 22, 2024

Hi info@komunikando.org , Make sure your Dropbox Syncing preference is not set to Allow Dropbox to free up hard drive space (online only)

 

Screen Shot 39.pngexpand image

 

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Community Expert ,
Apr 22, 2024 Apr 22, 2024

It appears to be a bug in 19.4 - another user has just reported exactly the same issue (and solution):

 

https://community.adobe.com/t5/indesign-discussions/data-merge-working-path-not-working-anymore-on-m...

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Adobe Employee ,
Apr 22, 2024 Apr 22, 2024

Hi ,

 

I am getting this checked by the team and will update the discussion as soon as I hear from the team. Can you also share the file with us for testing? You can add the file to a shared location like Google Drive or DropBox and share the link through DM by clicking on my name.

 

Thanks

Rishabh

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Community Beginner ,
Apr 24, 2024 Apr 24, 2024

This is also happening on the Mac, and that looks to be a PC path. Is there a Mac workaround? Also, I put a ticket in with Adobe regarding the problem.

 

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New Here ,
Apr 26, 2024 Apr 26, 2024

Hey man, after banging my head against the wall for an hour, I finally found this thread. This workaround also works on macs. Go into your apps folder. Open Adobe Indesign 2024 > Resources > Cookies. Then delete or rename. That solved the issue for me. 

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New Here ,
Aug 29, 2024 Aug 29, 2024

It solved when I renamed it. Thanks it was driving me crazy.

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New Here ,
May 23, 2024 May 23, 2024

Problem solved, thanks!!!

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Adobe Employee ,
Apr 22, 2024 Apr 22, 2024

We are currently looking into the issue.
Workaround - Deleting or Renaming "
ENABLE_POSIX_PATH" available at "<Install Dir>\Resources\Cookies\ENABLE_POSIX_PATH"
Please comment if this resolves the issue.

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New Here ,
May 01, 2024 May 01, 2024

Thanks, that solved my issue (on mac)

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New Here ,
May 15, 2024 May 15, 2024

this worked for me and another team member

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Community Beginner ,
Jun 05, 2024 Jun 05, 2024

This worked for me as well. Thank you.

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New Here ,
Jul 03, 2024 Jul 03, 2024

It's ok for me but just by renaming. If i delete "ENABLE_POSIX_PATH" from the folder, it doesn't work.
Thanks.

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New Here ,
Dec 12, 2024 Dec 12, 2024

Renaming (not deleting) worked for me too (Mac). 

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New Here ,
Feb 24, 2025 Feb 24, 2025

I cant find this location on my mac - can we have the specific folder locaiton?

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Community Expert ,
Feb 24, 2025 Feb 24, 2025
quote

I cant find this location on my mac - can we have the specific folder locaiton?


By anna1234_2025

 

https://helpx.adobe.com/uk/indesign/kb/user-dictionaries-missing-hfs-path-dropped.html

 

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New Here ,
Feb 24, 2025 Feb 24, 2025

I tried this but the dicitonary is fine - cant find the cookies folder in resources folder. Even file searched in the whole indesign folder "ENABLE_POSIX_PATH" with nothing coming up 😞

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Community Expert ,
Feb 25, 2025 Feb 25, 2025

@anna1234_2025

 

It's not about dictionary - it's a general article explaining HSF and POSIX situation. 

 

You need to download a package and unZIP its contents. 

 

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Community Beginner ,
Feb 25, 2025 Feb 25, 2025
LATEST

/Applications/Adobe\ InDesign\ 2024/Resources/Cookies/ENABLE_POSIX_PATH

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New Here ,
Apr 21, 2024 Apr 21, 2024

Hi, 

I use a lot of data merge to load differnet PDF Files into Indesign, but they stopped working. There were all still working last week and now ... 👺

 

I used the following syntax:

Macintosh HD:Users:max:Documents:24 Indesign:20 Labels:Final_Test:Master- A5 - V15_K0.pdf

 

Today, it tells me that it can not find the file anymore. If I copy the path in indesign, I get the following result:

/Users/max/Documents/24 Indesign/20 Labels/Final_Test/Master- A5 - V15_K0.pdf

This path also does not work, when I put it into my csv file.

Users:max:Documents:24 Indesign:20 Labels:Final_Test:Master- A5 - V15_K0.pdf

also dont work

 

I noticed that it would work like this, if the file is in a subfolder of the indesign file

./Final_Test/Master- A5 - V15_K0.pdf

but i dont have this file an a different folder. 

 

./../20 Labels/Final_Test/Master- A5 - V15_K0.pdf

does not work. 

 

Any ideas? I feel like there was a recent update on adobes or apples side that it stopped working now 😕

 

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Community Expert ,
Apr 21, 2024 Apr 21, 2024

your versions of InDesign and macOS?

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New Here ,
Apr 21, 2024 Apr 21, 2024

Mac 11.7.10

Indesign 19.4. (update today, I guess issue was present after update)

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Community Expert ,
Apr 21, 2024 Apr 21, 2024
quote

Indesign 19.4. (update today, I guess issue was present after update)


By Henri36655125at8n

 

and if you revert to the previous InDesign version you were using (I guess 19.2 or 19.3), will it fix the issue? you can do it from Creative Cloud app:

 

leor_0-1713715315079.pngexpand image

 

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New Here ,
Apr 21, 2024 Apr 21, 2024

Downgrade to 19.3 solved the issue. As I dont know how to write a bug report, I guess somebody will do. It would be nice to get an update on this thread, if it was fixed (or how the new system works).

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Community Expert ,
Apr 21, 2024 Apr 21, 2024
quote

Downgrade to 19.3 solved the issue. As I dont know how to write a bug report, I guess somebody will do. 


By Henri36655125at8n

 

You can submit bugs here:

https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs

 

If this indeed is a new bug in 19.4 then quite a few users will be affected soon.

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