Error Code 6 / InDesign CC

[päivig87902005]

I tried to open my InDesign file and opened partially but I got the prompt "Could not complete your request because of a database error. The file "FI MI SommarREA 2020" is damaged (Error code:6)." 

Is there a way to recover the file somehow? 

Thanks! 

[Manan Joshi]

Send the document to adobe via email at corrupt_indesign_docs@adobe.com

I am not sure how proactively Adobe engineering team will respond back. If you are short of time and want a paid service then you can also try Markzware's solution

https://markzware.com/products/file-recovery-service/

-Manan

[Ashutosh_Mishra · Accepted solution]

Hi there,

Sorry to hear about your experience. Manan has given correct suggestion that you can send the corrupted file to us.

There is one thing I'd like you to try though. Please change Data Recovery folder destination under Preferences > File Handling. You can select any local folder or create one. Once done, try to open your file again.

See if it helps.

Regards,

Ashutosh

[päivig87902005]

Hi Ashutosh,

Thanks for a quick reply - it worked! 

Regards,

Päivi

[Lacey22365987b98l]

Hello, I have done the above and it's not worked and now I'm also worried about having a random recovery folder??

[Rishabh_Tiwari]

Hi @Lacey22365987b98l ,

Sorry to hear that you are facing an issue with your InDesign file. An InDesign file can become damaged for various reasons, such as hardware issues, software conflicts, or file corruption. Please try the suggestions shared in this similar discussion and let us know if this helps or if you need further assistance.

Thanks

Rishabh

[Stine22248419r05l]

Hi

I'm having the above issue with InDesign not opening up getting me the Error Code: 6.
I've tried changing the Recovery Folder destination and moving the file from my harddrive to Desktop to open from there, but no luck.

I've lost a good chunk of work be cause of this and would really appriciate some help.

Thank you!!

[leo.r]

Hi

I'm having the above issue with InDesign not opening up getting me the Error Code: 6.
I've tried changing the Recovery Folder destination and moving the file from my harddrive to Desktop to open from there, but no luck.

I've lost a good chunk of work be cause of this and would really appriciate some help.

Thank you!!

By @Stine22248419r05l

Your versions of macOS and InDesign?

[Rishabh_Tiwari]

Hi,

Sorry to hear about the trouble. Are you still experiencing this issue? If yes, please try the suggestions shared in this discussion. Feel free to update the discussion if you need further assistance.

Thanks

Rishabh

[brandovo]

hi, the same thing with my file. I've done everything above with no result. I've made actualizations, changed the Data Recovery folder, ersrted computer, etc. Nothing worked. Please help, Thanks.

[Rishabh_Tiwari]

Hi,

Sorry to hear about the trouble. Please try the suggestions shared here. If no resolution works, share the affected file with us at idfile@adobe.com. We'll investigate the issue and let you know if the recovery is possible. 

Thanks

Rishabh