Participating Frequently

Answered

FR: How to Disable "Learn More" Pop-Ups in InDesign

Forum|Forum|7 years ago
November 22, 2018
52 replies
36066 views

After a recent update, my InDesign is now showing all these stupid pop-ups the whole time.

Screenshot attached. To be absolutely clear, I am talking about the entire dialogue box, not the tool-tip illustrateed in a section of the dialogue box shown.

How do I kill them off once and for all ? I've looked through Preferences but canot spot anything obvious.

How to

Correct answer Abhishek Rao

Hi everyone,

First of all, thank you for continuing to share your feedback on this issue. I completely understand how frustrating it can be to have pop-ups interrupt your workflow, especially when you're working on deadlines and using InDesign every day. Many of you have been following this discussion for quite some time, and I appreciate your patience and persistence in helping us improve the experience.

I wanted to follow up on this discussion and see how things are looking today. We've delivered several updates and fixes over the past few releases, and I'd like to know whether you're still seeing any of these unwanted pop-ups in the latest version of InDesign 21.4.

If you're still seeing unwanted "Learn More", onboarding, tutorial, or other disruptive pop-ups in InDesign 21.4, could you please reply to this post with a screenshot of the pop-up along with a brief description of when it appears? For example, whether it shows up when opening a document, selecting an image, exporting a file, working with panels, or during any other specific action.

The more examples we can gather, the easier it will be for me to investigate them individually with the product team and determine whether they're expected prompts, or issues that still need attention.

Thank you again for your feedback and for sticking with us on this. I look forward to your updates.

Best,
Abhishek

Show previous replies

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DTWhom

Participant

+1 for wanting the option to turn off all "help", "tour", and "explanation" tooltips, including the one that CONSTANTLY tells me I should go sign up for the beta. If I get stuck, I know how to search the web for a solution. I don't particularly enjoy being harrassed with tips for features I'll never use.

J

jennlongs

Participant

Another "inconvenienced user" here (as @foobared said earlier, I can't imagine anyone who isn't inconvenienced by this). You've been getting feedback for a month now. Get these annoying popups out of our face so we can get work done and focus on InDesign projects rather than focusing on cleaning crap off the desktop (including off of right in front of what I'm working on, over and over). You've had enough time to patch the software to turn these things off or provide a preference to turn them off. Post an update RIGHT NOW.

J

JPatGP

Participating Frequently

Exact same thing is happening here, very similar circumstances- clean install of Win 11, followed by clean install of Adobe CC. Seems like it's a bug.

A

apollomoonfire

Participating Frequently

Really Adobe? What is going on? Why didn't you even THINK about providing a disable for this situation? Who is running your ship and making decisions? We have been using InDesign for years (although I do miss Quark which was fun to use, a lot, and FreeHand before that got killed too). This inconvenience is simply UNACCEPTABLE. We pay A LOT of money to use your software, so isn't it about time you start respecting them and supporting them? This rectification needs to happen yesterday.

Ciphony

Participating Frequently

Please count me as one more InDesign user -- since 2001 -- who is actively looking to move on due to this issue and others like it. The utter contempt for users and the condescending, tin-eared comms on display in this thread are intolerable given the subscription cost.

And yeah -- “some” users find this stuff disruptive? No. The fact is, no one wants this. Ever noticed how if you download a free app, you get tons of pop-ups as an incentive to pay the full price for a clean version? The reason that works is because PEOPLE HATE BEING INTERRUPTED, even when they’re not on deadline. We pay more than enough to be left alone, and a lot of us are not going to AI to summarize documents WE JUST WROTE no matter how many times you advise us to.

You had a great product, and you had every opportunity to make it better for the people who rely on it, but instead you’re going to strangle it and drive long-time users like me away because you apparently can’t help yourselves.

A

annief61299112

Participant

How does one get rid of the blue tip boxes popping in Indesign? They are distracting and I would like to remove them permanently from my program. If I want tips I will search for them myself.

jane-e

Community Expert

@annief61299112

I've moved your post from Creative Cloud desktop to the InDesign forum.

Jane

dublove

Legend

It's a little annoying.

And sometimes pressing Esc won't make it go away.
The dialog box stays on the screen for a long time.

M

Manan Joshi

Community Expert

Is this in 2025? I checked my 2023 and 2024 installation and I did not get any popup on launch. Though I do remember some kind of popup on fresh install.

-Manan

David 66

Known Participant

When working on a document and I need to undo something, quite often a prompt pops up after undoing, showing the history panel tour (please see attached screenshot). I've gone through the tour a few times, but it keeps appearing. It also leaves the history window in place as shown below, which is irritating because I have to move or close it.

Is there a way to turn this off? This has been happening with the last few versions of InDesign.

F

foobared

Participating Frequently

Sadly no way to turn it off @David 66 . And if the post from Adobe above yours is to be believed, apparently we are a minority, we are merely the "some users" who are inconvenienced.

DERJUNG

Inspiring

is there a way to make this constant tutorial disappear? I don't know how many times I've clicked through it and yet it keeps coming back way to often. I like working with the CC Library, but these pop-ups in the window are just annoying.

Abhishek Rao

Community Manager

Hi @DERJUNG,

Thank you for reaching out! I completely understand how frustrating it can be to deal with persistent pop-ups, especially when you're trying to focus on your work.

The tooltips you’re experiencing typically occur after an application upgrade, a fresh installation, resetting preferences, or when adding plugins. They’re designed to help users get acquainted with the features, but they can indeed become a bit overwhelming. Generally, these prompts should only appear for the first 3-4 times you launch the application after one of those changes.

If the pop-ups continue beyond this initial period, please let us know. We’d be happy to explore additional options or settings to help reduce the frequency of these tutorials. Your feedback is valuable, and we appreciate your patience as we work to enhance your experience with the CC Library.

Thank you for being part of our community!

Best,

Abhishek Rao

L

laurie_8375

Participant

I am experiencing the same thing! In Illustrator, every time that I open the library the pop-up tour begins. I click thru and it still does it the next time it is opened. I am really tired of it. I use the library constantly. It started with the last update. Using v29.0

Peter Kahrel

Community Expert

No, you can't disable those. Every time you reset preferences or install an update you get those blue dots and Learn More items. Very annoying indeed. You could log a request at https://indesign.uservoice.com.

T

Tim5FA0Author

Participating Frequently

Thanks @Peter Kahrel

As an avid Adobe supporter and user for many years, I have this dark feeling creeping in that it may be time to part ways.

Perhaps the early adopters of Affinity etc. were not wrong. Adobe, it seems, has lost its way. And I'm sad about that. I came to Adobe, and in particular InDesign because Quark had lost its way. Perhaps Adobe's time has come.

Peter Kahrel

Community Expert

Hi,

Thank you for reaching out and for sharing your detailed thoughts and passion for InDesign. We truly appreciate your long-standing support and valuable feedback. It’s clear you care deeply about the software and its potential, and we understand the frustration of feeling like it's not living up to its full capabilities.

Regarding the "Learn More" pop-ups you’re seeing, they typically appear after a new software update or installation. The good news is that they should disappear after you’ve seen them 2-3 times. If they persist beyond that, feel free to let us know, and we can explore further troubleshooting options.

Please rest assured that we will also pass your feedback along to the product team. Your insights about improving InDesign for both print and digital content, along with suggestions for integrating more modern tools, are incredibly helpful.

We’re always striving to make InDesign better, and input from dedicated users like you is a big part of that process. Thank you again for your continued support and for being part of the InDesign community.

Best,
Abhishek Rao

@Abhishek Rao

Those pop-ups reappear every time you install or remove a plug-in, and every time you reset InDesign's preferences. Especially the latter occurs pretty frequently, so in effect those pop-ups never really go away.

Magnanelli Design Co.

Participant

I'm sure Paul Trani is a really nice guy, but I don't need a popup video of him showing me the new AI features. I'm trying work. It's becoming very frustrating. Those things should be limited to the home screen. If I want to learn something new I'll look there. Othewise keep the popups out of my files while I'm trying to work.

J

johns57960963

Participant

For me, the context bar has been useless at best, but more often it is simply in my way. It frequently covers the image or text that I am working on, making it difficult to see and edit my work. This obstruction disrupts my creative process and hinders productivity. At least the context bar can be turned off, which is a relief.

Now in InDesign, every time I click on an image, a popup tutorial video about how to use the new text-to-image AI feature appears from the context bar This video covers about a third of my screen and whatever image I have selected. This is extremely frustrating as it prevents me from continuing with my project without first closing the video.

I strongly believe that these popups—whether advertisements or tutorials—should not interfere with the workspace. I hope this does not become a common practice, as it greatly impacts the user experience.