Image not showing up after export to pdf - not showing up in overprint too

New Here ,
Mar 09, 2020 Mar 09, 2020

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Hi. I would like to know what to do when an image does not show up in overprint and export. Kindly have a look at the screenshot. I need your help!!Screenshot 2020-03-09 at 10.13.23 PM.pngScreenshot 2020-03-09 at 10.14.10 PM.png

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New Here ,
Mar 09, 2020 Mar 09, 2020

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This is how my layers are.. Am I doing any mistake here?Screenshot 2020-03-09 at 10.20.47 PM.png

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Community Expert ,
Mar 09, 2020 Mar 09, 2020

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Check your attributes panel. Is the image set to non-printing?

 

Also, I can’t see much in the attached screenshow with the layers lanel visible. The image is too small whn I view it.

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New Here ,
Mar 11, 2020 Mar 11, 2020

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Hi. No the image is not set to non-printing. The box is unchecked. This is the screenshot of the layers.Screenshot 2020-03-11 at 3.04.28 PM.png

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Guide ,
Mar 11, 2020 Mar 11, 2020

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What about Window>Output>Attributes?

ss.png

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New Here ,
Mar 12, 2020 Mar 12, 2020

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Screenshot 2020-03-12 at 5.19.25 PM.png

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Community Expert ,
Mar 11, 2020 Mar 11, 2020

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Hi Chandralekha,

go to your Links panel after selecting the frame.

Is the link still intact or is it missing? Relink the image.

 

Regards,
Uwe Laubender

( ACP )

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New Here ,
Mar 12, 2020 Mar 12, 2020

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Screenshot 2020-03-12 at 5.19.39 PM.png

 

The photo is linked and is 'not' set to non-printing. But it disappears when I click on overprint preview.

 

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Community Expert ,
Mar 12, 2020 Mar 12, 2020

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To solve the issue I would:

1. Remove the old frame with the image.

2. Place the image again.

 

Perhaps do a bug report. Keep the old version of the document and supply it to InDesign development:

https://indesign.uservoice.com/

 

Regards,
Uwe Laubender

( ACP )

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Community Expert ,
Mar 12, 2020 Mar 12, 2020

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Is the gray box what you see in Overprint preview? That does not look like a missing link or non-print setting. I lean toward it being some kind of file corruption. If you haven't already. try exporting the InDesign file as IDML. If that doesn't help, try resaving the photo under a new name, and placing it again.

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New Here ,
Mar 12, 2020 Mar 12, 2020

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No, it just disappears and there is no gray box on the page in InDesign. The gray box appears only when exported to pdf.

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Community Expert ,
Mar 12, 2020 Mar 12, 2020

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What preset are you exporting to? Does it happen if you export with the PDF/X-4 preset, and you view in AcrobatPro? Looks like you might be viewing the PDF in a browser?

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Community Expert ,
Mar 12, 2020 Mar 12, 2020

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Hi Chandralekha,

so the issue is only visible in the exported PDF?

Do you view the PDF with Adobe Reader or Acrobat Pro DC ?

 

If yes, look into Adobe Reader or Acrobat Pro's Preferences:

Page Display > Page Content and Information propert

 

Make sure that this is checked:

[x] Show large images

 

Regards,

Uwe Laubender

( ACP )

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New Here ,
Sep 16, 2022 Sep 16, 2022

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So I'm late on the response here, but I found this forum when having the same issue. When exporting a interactive PDF, the image was not showing up when I would send the PDF online through email. I fixed by optimizing the image in Photoshop. The image was much huge and needed to be shrunk down. Just something to try if anyone ever stumbles across this forum. I was able to troubleshoot and get the image to appear.

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