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1

Importing comments from pdf not working

Contributor ,
Oct 23, 2018 Oct 23, 2018

I just encountered a problem in Acrobat where the 'finished'-box has been transferred into a right-click-menu (wtf and posted in Acrobat forum).

I thought maybe try importing them into InDesign as that is one of the greta new features…

I made sure the pdf was exported from the last ID CC but importing gave a nice error.

What am I doing wrong?

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correct answers 1 Correct answer

Community Expert , Oct 23, 2018 Oct 23, 2018

Hi Paul,

so basically the workflow is:

You export to PDF from InDesign CC 2019.

Client opens PDF with Apple's Preview.

Client is doing comments with Apple's Preview.

At that stage you get the PDF back and you try to import the PDF to the PDF Comments panel.

That will totally fail like presented with reply #2 here.

Then you open the PDF in Acrobat Pro DC, latest version.

Some, not all, comments are missing perhaps due to commenting technology issues or incompatibilities in commenting systems of Apple's P

...
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Participant ,
Oct 29, 2018 Oct 29, 2018

I tried to use Indesign CC2019 to import  PDF comment ,It hints "The PDF you are trying to import is created from another Indesign document. Select the correct PDF to continue.".  The PDF comment I added on Acrobat DC (2019.008.20080), and I tried to save the PDF with a new name, but it failed as well. Why? How can I create the right PDF comment? ! !

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Community Expert ,
Oct 30, 2018 Oct 30, 2018

Hi Raymond,

please outline the steps you did one by one.

From PDF creation to import of the commented PDF to the PDF Comments panel.

Note: The PDF has to be exported by InDesign CC 2019.

Printing to PDF, printing to PostScript and then distill to PDF, export as EPS, then distill to PDF will not work.

Only exporting to PDF with InDesign CC 2019.

Regards,
Uwe

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Participant ,
Oct 30, 2018 Oct 30, 2018

My operation steps is:

Create new page in the Indesign CC2019   >>   Export Adobe PDF(print)  >> Open the PDF file exported by Indesign CC2019 using Acrobat Pro DC (2019.008.20080) and add Comment to the PDF using the Add sticky note tool in the Comment function  >> Save the PDF  >>  Open the PDF Comments function in the Windows menu of the Indesign CC2019 software and click "Import PDF Comments" to select the newly saved PDF  >> Indesign CC2019 hints "The PDF you are trying to import is created from another Indesign document. Select the correct PDF to continue.".

  Where is the problem, please?

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Community Expert ,
Oct 30, 2018 Oct 30, 2018

Was the InDesign document saved before the PDF was exported?

Or was it still an "untitled" document in the moment the PDF was exported?

Regards,
Uwe

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Participant ,
Oct 30, 2018 Oct 30, 2018

I have tried the two way, which is the same problem.

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Community Expert ,
Oct 30, 2018 Oct 30, 2018

Rather strange.

I would report this as a bug at:

Adobe InDesign Feedback

Provide the InDesign document and the commented PDF.

Also add a link to this thread here.

And when done with report come back here and post the link to the bug report.

Can you upload a packaged document together with the commented PDF to a service like Dropbox and post the link here?
I want to have a look and test it on my machine. You can send me a personal message with the link if its contents is confidential.

Regards,
Uwe

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Participant ,
Oct 30, 2018 Oct 30, 2018

I'm sorry. Our company prohibits us from uploading documents. If you are convenient, you can give me your email address, and I will send you an email. This document is only a test document with a very small capacity.

Note: my computer system is macOS 10.13.6.

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Community Expert ,
Oct 30, 2018 Oct 30, 2018

Hi Raymond,

I sent a personal message.

Regards,
Uwe

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Enthusiast ,
Oct 30, 2018 Oct 30, 2018

When exporting a PDF of a book, InDesign will not import the file to any of the chapter files in the book. Which takes the fun out of exporting a single PDF, not a bunch of single chapter file PDFs. I'm going to post a seperate thread in forums on this, and feature request it.

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Community Expert ,
Oct 31, 2018 Oct 31, 2018

Hi wideEyedPupil ,

I also found some issues with, let's say: concattenated PDFs from multiple InDesign documents.

Not only from book files. It's a particular workflow that will give you headaches when working with PDF Comments.

Come back here and post the link to your new thread so that we can discuss issues.

Thanks,
Uwe

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Enthusiast ,
Oct 31, 2018 Oct 31, 2018
LATEST

Hi @Laubender,

I was about to post about the issue of PDFs exports from books and guess what? I tried again with a new file and it worked. I was also able to change the PDF for a second round of edits and reimport it. In the comments palette it lists the PDF files being linked to and you can filter in or out any of the linked files. They aren't active links like placed picture files though, you need to reimport and you get a warning that you may end up with duplicate comments.

Still not clear to me if you change the file name like "Book 1.pdf" to "Book 1 — Alastair's comments.pdf" it will still import.

The comments will indicate which file they are in from the book if that file is open but not if that file is closed.

I need to do some more tests before I post. It's kind depressing to me how unstable InDesign has become and that when they release a major new feature (which doesn't happen very often for ID or AI these days) it's buggy as hell. Adobe was always a fairly conservative corporation and that at least meant reasonably stable software, if not rapidly advancing development efforts, but now it seems like each new version brings new bugs and new features that aren't reliable.

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